Senior Product Sales Specialist

7 hours ago

Glenmarie Selangor, Malaysia IDS Medical Systems Group Full time 120,000 - 240,000 per year

This role is to supervise, train, motivating subordinates to make a team to achieve Sales target; Summarized data work information, Sales Prospect as well as coordinate with Product Managers; Coordinate with Supervisor to develop Sales and after sales services.

Sales & Customer Management

  • Responsible for building and managing the relationship with an assigned set of customers to achieve the goals and objectives identified by the company and meeting / exceeding sales target.
  • Actively developing new account relationships in the Zone / Area to enhance customer penetration.
  • Proactively identify opportunities/new sales lead, understand customer requirements, prepare quotation, follow up and monitor closely to win deals.
  • Apply SPARKS methodology meticulously and timely input and update status of all leads in SPARKS app.
  • Provide timely support to ensure high level of customer satisfaction.
  • Act as primary contact to address customer, product and customer quality concerns, which directly impact customer satisfaction, sales and market share retention.
  • Prepare regular reports, call plans, customer visit schedule as required by team Manager.
  • Proactively learning features of new products and understand new service offering developed by the Company.
  • Partner with dealers and region team to drive best practice behaviors related to Field capability.
  • Engage dealer principal, management and all levels of the business team to maximize service growth, profitability and absorption through training and promoting best practices.
  • Gain dealer alignment on targeted reinvestment into facilities, assets and personnel.
  • Any other duties and responsibilities as and when assigned by immediate superior or management.

Product Management & Training

  • Conduct product presentations and provide training related to agency products as well as product evaluation trials & survey feedback for new product developments.
  • Monitor and manage the appropriate use of demo units.
  • Stay updated on market trends and products or products categories.

Event Management & Collaboration

  • Collaborate with KOLs including principals in operational matters and manage KOLs database.
  • Coordinate and participate in industry events such as conferences, workshops, trade shows, and customer seminars to promote products and engage customers.
  • Collaborate with other functional teams to develop and implement strategies for new product launches, ensuring products reach the right target audience and meet customer needs

Work Experience & Qualification

  • Candidates must possess at least a Bachelor's degree in Physiotherapy, Biomedical or equivalents.
  • At least 5 years working experience in Healthcare Industry.
  • Healthcare experience required.

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