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Sales Support Engineer
2 weeks ago
Responsibilities:
- Prepare quotations, drawings, farm layouts and sales contracts for sales/agents/customers and follow-up accordingly.
- Quote product prices, delivery conditions and payment terms and offering substitute products where appropriate (supported by Sales and Engineering).
- Generate CAD drawings to support quotations.
Work closely with sales, agent and Engineering teams in catering customer requests and inquiries by:
Providing technical and commercial insights related to system or equipment specifications and other products.
- Make judgement and discretionary decisions to determine suitable product specifications, applications, pricing and system or solution recommendations for specific projects.
- Collecting and providing information related to product availability, manufacturing lead times, pricing and other relevant details.
- Ensure all necessary documents and information are transferred to Business Support – Order Management when converting a quotation into an order.
- Facilitate technical order confirmations when required.
- Maintain and update CRM records regularly, ensuring quotation statuses and customer profiles are accurate.
- Participate actively in development and commercial meetings.
Requirements:
- Bachelor's Degree or Professional Qualification in Engineering field.
- Minimum of 1 year of relevant working experience.
- Proficient in AutoCAD or other similar software, Microsoft Excel, and other basic document applications.
- Good communication skills
- Proactive, quick learner, and able to multitask effectively.
- Able to travel within the Asia region when needed.
