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IT Support Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time 50,000 - 80,000 per year

Responsibilities:

  • Maintaining and troubleshooting of IT hardware and software including Servers, Networking, Printers, Emails and etc.
  • Maintaining and troubleshooting of POS system including credit card and e-wallet terminals.
  • To support IT Store Branches, Open VPN, parking system, firework system, VMware virtualization and Fortigate Firewall.
  • Responsible to record and maintenance of IT infrastructure inventory list and ensure proper tagging/labelling.
  • Perform periodic software audit on all computer systems.
  • Perform administrative support and schedule routing of IT housekeeping.
  • Keep records and/or create knowledge base in event of any IT incident, IT problem and change management occur.
  • Responsible for any license and hardware warranty renewal for infrastructure appliances.
  • To carry out any other IT assignments as and when required.

Requirements:

  • Candidate must possess at least a Diploma or Degree in Computer Science, Information Technology or equivalent.
  • At least 4 years of working experience in the related field is required, preferably Executives specializing in IT/Computer – Hardware and Software.
  • IT related experience in Retail and F&B industry will be an added advantage.
  • Understand on Network Infra and Virtualization.
  • Strong communication skills, good work attitude and willing to learn.
  • Able to standby during weekends and public holidays. During peak season will be needed to standby at the office, if required.
  • Able to support after hours on-calls until store closing time.
  • Ability to start immediately will be an added advantage.

Job Types: Full-time, Permanent

Pay: RM3, RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • How much is your expected salary?
  • How much notice are you required to give your current employer?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • IT Support: 4 years (Preferred)
  • POS system: 3 years (Preferred)

Language:

  • English (Preferred)
  • Bahasa Malaysia (Preferred)

Work Location: In person