F&B Captain

Ø To have complete knowledge on the food / beverage / service.

Ø Monitors and ensure adherence to all service standards and SOPs (restaurants / banquet / beverage - as applicable).

Ø Control and supervises the preparation of all the F&B products to ensure that correct measures and presentations are followed as per the standard of operation of food and beverage department. Ensure and consistent the quality of food and beverage.

Ø Able to assign and delegate task on daily operation.

Ø Ensure that all mise-en-place is sufficient during every meal period.

Ø Responsible for email and phone answering with standard operations procedure.

Ø In charge of floor service and cashiering.

Ø Interacts and cooperates in coordinating functions activities with other Food and Beverage Outlets and other Departments as required.

Ø Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.

Ø Ensure all daily and monthly reports are detailed and submitted in a timely matter.

Ø Complete scheduled inventories and stock and assist in controlling inventory of all restaurant and bar supplies.

Ø Ensure all delegated tasks are completed to performance standards.

Ø Supervise service of guests, being watchful of signals from guests in need of service.

Ø Provide courteous service to our guests and be cordial to all team members

Ø Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.

Ø Handles minor complaints and reports them to the Manager or Assistant for proper action.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1, RM1,850.00 per month

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion

Work Location: In person