APAC Location Support Manager

8 hours ago


Bayan Lepas, Penang, Malaysia Emerson Full time $80,000 - $120,000 per year

Job Description
Key Responsibilities:

  • Lead and manage the regional Location Support team, including hiring, coaching, and performance management.
  • Develop and implement strategic plans for workplace support services aligned with global and regional business goals.
  • Oversee day-to-day operations including facilities support, travel coordination, logistics, vendor management, and administrative services.
  • Ensure compliance with EHS, Sustainability and Security requirement across all supported locations.
  • Manage budgets, monitor service levels, and drive cost-effective solutions without compromising quality.
  • Act as the primary liaison between the Location Support team and internal stakeholders, ensuring service alignment with business needs.
  • Lead or participate in global and regional projects related to real estate, workplace transformation, sustainability, and employee experience.
  • Promote a culture of collaboration, innovation, and continuous improvement within the team.

Required Qualifications:

  • Bachelor's degree in engineering, Facilities Management, Operations, or a related field preferred.
  • 10+ years of experience in workplace services, facilities, or operations management, with at least 3 years in a leadership role.
  • Proven experience managing multi-site operations in a regional or global context.
  • Strong project management, organizational, and communication skills.
  • Ability to lead cross-functional teams and influence stakeholders at all levels.
  • Proficiency in workplace technology platforms and tools (e.g., CAFM, travel systems, procurement platforms).

Key Competencies:

  • Strategic Thinking & Execution
  • Leadership & Team Development
  • Customer-Centric Mindset
  • Operational Excellence
  • Decision-Making & Problem Solving
  • Innovation & Change Management


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