Retail Expert- Kota Bharu

9 hours ago

Kota Bharu, Kelantan, Malaysia IT Business Solutions Sdn Bhd Full time 2,400 - 30,000 per year

Job Descriptions:

Proactive in approaching customers to identify customer needs

Perform sell/cross-sell/upsell of the relevant products and solutions

Meet all KPI set and deliver end-to-end customer experience

Handle all enquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with company's processes and guidelines

Responsible for all customers' information, monetary transactions and company assets to be properly handled and accounted

Ensure proper reconciliation of sales and cash at end of the day daily

Participate in training and activities provided

Job Requirements:

SPM, Diploma or Degree in any related field

Minimum 2 years of sales and/or customer service experience is preferred

Excellent communication skills in English and Bahasa Melayu

Able to work independently with minimum supervision

Possess excellent interpersonal skills & results oriented

Well groomed - neat & tidy, professional & pleasant disposition

Must be willing to relocate at any assigned Retail Centre whenever required

Able to work on shifts and during public holidays

Salary Package:

RM 2400(Basic Pay)

RM 40 (Laundry Allowance)

Overtime (OT)

Commission - Monthly

Personal Medical Card

Job Types: Full-time, Contract

Contract length: 12 months

Pay: Up to RM2,500.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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