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Workday Functional Lead

2 weeks ago


PSA Kuala Lumpur Menara Prudential TRX F, Malaysia Prudential Full time 900,000 - 1,200,000 per year

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Roles & Responsibilities:

  • Collaborate with HR process owners and relevant stakeholders, to gather & analyse business requirements, deploy and support the desired solution in Workday HCM, as per design specifications.

  • Provide ongoing day-to-day system support and maintenance,for the relevant modules, as per the relevant governance and service delivery protocols.

  • Lead the implementation of new Workday capabilities, for the relevant modules, including; planning, configuration, testing, deployment and adoption of the relevant solution.

  • Conduct solution enablement and training sessions, for relevant stakeholders in driving Workday Adoption across the organization.

  • Stay updated on the latest Workday releases, features, and functionalities, and assess their impact on relevant solutions.

  • Partner with process owners and stakeholders in identifying, deploying and driving adoption of latest Workday capabilities through a defined service improvement framework.

  • Take ownership of developing and maintaining appropriate documentation of Workday support maintenance activities and design changes, for future reference and audits.

  • Instil a "Continuous Innovation" mindset as a Team Player, by mentoring team members and collaborating with them, to jointly deliver high-quality solution and services to stakeholders.

  • Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs

Skills & Requirements

  • 5+ years of experience working as a Workday Functional lead or in a similar role.

  • Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services.

  • In-depth knowledge of overall Workday solution with relevant Workday certifications/ accreditations, and hands-on experience in implementing and optimizing Workday HR solutions from "Design to Deploy".

  • Working knowledge of overall Workday solution, with hands-on experience of implementing (from design to deploy) of at Workday modules; Human Capital Management (HCM), Absence.

  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience.

  • Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures.

  • A commitment to continuous learning and driving improvement.

  • Workday certification(s) in relevant modules is preferred, but not mandatory.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.