Assistant Manager, Partnership

3 days ago

Petaling Jaya, Selangor, Malaysia CTOS Full time 60,000 - 120,000 per year

CTOS Digital is a key player in ASEAN credit reporting landscape, enabling digital credit solutions through strategic investment and innovation. We empower individual and business with the confident to make sound credit decision through access to data and insights at greater ease and speed.

Are you commercially savvy with a passion for partnerships and innovation in the digital space?

We are looking for a dynamic and driven Assistant Manager, Partnership to support the growth and commercialization of CTOS's Direct-To-Consumer business. This role is central to driving awareness, adoption, and revenue generation for consumer-focused products through strategic partnerships and effective stakeholder engagement.

You'll play a key role in managing initiatives, co-developing collaboration opportunities, and optimizing partner performance, while contributing to the delivery of strategic goals. If you thrive in a fast-evolving financial services and digital ecosystem and enjoy turning ideas into impact, we'd love to hear from you

Here's How You Will Add Value:

Partnership Development & Management

  • Assist in cultivating and managing relationships with existing partners, while identifying and onboarding new strategic partners across industries such as Financial Institution, eWallet, Digital Bank, Insurance, and more.
  • Handle day-to-day partner communications, including responding to enquiries, resolving complaints, and ensuring a positive partner experience throughout the engagement.
  • Prepare compelling partnership proposals, conduct user journey walkthroughs, and coordinate follow-ups to ensure timely progress across partnership pipelines.

Business Growth & Channel Optimization

  • Support initiatives to grow the Direct-to-Consumer (D2C) channel in collaboration with Sales, IT, Marketing, and Operations teams.
  • Monitor and track the performance of acquisition channels and identify areas for optimization and efficiency improvements.

Commercial & Operational Support

  • Support the preparation, review, and coordination of commercial agreements, including NDAs, MOUs, and partnership contracts, in collaboration with legal and compliance teams.
  • Work closely with internal departments to support the preparation of commercial terms, technical documents, and operational implementation plans.
  • Assist in organizing and attending partner meetings, reviews, and co-branded events to strengthen engagement and visibility.

Project & Partnership Tracking

  • Maintain updated trackers and dashboards on partnership statuses, key milestones, and upcoming deliverables.
  • Flag potential issues or risks in partnership engagements and support in the resolution of cross-functional enquiries.

Adhoc & Departmental Initiatives

  • Support the execution of strategic departmental projects and any other tasks assigned by the Manager or Head of Department.

What you'll need to succeed:

Qualifications

  • Posseses a minimum of a Bachelor's degree or equivalent qualification

Work Experience

  • At least 4 years of working experience in a commercial sales & marketing, account management or partnerships

Knowledge, Skills & Competencies

  • Excellent computer skills, with high proficiency in Microsoft Word, Excel, and PowerPoint—essential for creating visually and verbally engaging presentations for customers, departmental heads, management, and key stakeholders
  • Strong communication and presentation skills, with the ability to engage and influence both internal stakeholders and external partners.

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