customer service, botanic

Responsibilities:Arranging & overseeing export and import shipmentArrange local and overseas transportation (Sea & Air)Handle correspondence with local or overseas agentsLiaise with carriers/shipping agent to ensure shipment is delivered on timeProvide shipment quotes for customers and set up shipments as required by customers.To liaise with customers for...

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder.Besides, the personnel might need to support for some sorting/ on site observation when there is needed....

Key Responsibilities1. Customer Reception & CommunicationGreet all walk-in customers with warmth and professionalism.Handle customer inquiries via face-to-face, phone calls, WhatsApp, and social media.Provide accurate information on treatments, products, promotions, and pricing.2. Appointment & Scheduling ManagementManage bookings, rescheduling,...

Job DescriptionResponsible for the declaration of Customs forms (K1, K2, K3, K8, ZB1, ZB2) in accordance with regulatory requirementsPrepare and submit Import & Export declarations through the relevant customs systemsResponsible for monitoring and coordinating the operational daily workEnsure that all documentation comply with Malaysian customs laws and...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...

Position: Customer Service Advisor I (Japanese Speaker – N1)Location:Cyberjaya, Selangor, MalaysiaBusiness Hours:Rotating shift (7:00 AM – 10:30 PM)Working Time:8 hours working + 1 hour lunch + 30 mins breakBusiness Days:Monday – Sunday (5 working days, 2 days off)Language:Japanese (N1 Certified) OnlyMandatory Requirement: Candidate must relocate to...

Job DescriptionVerify the accuracy of import documents, including INVOICE, PACKING LIST, B/L, and HS CODE.Coordinate and send related documents to the shipping line.Assist and coordinate with the customs entry staff to ensure accurate declaration.Follow up and update shipment status to customers.Responsible for data entry into the company system.Plan and...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...

JOB VACANCYPOSITION - CUSTOMER SERVICELOCATION - BANDAR PUTERI, KLANGSALARY - RM Responsibilities:•Develop and maintain strong working relationship with customers.•Efficiently respond to customer feedback and requests.•Shipment booking and follow up the closing with shipping liner.Requirements:•Preferred female candidates.•Minimum SPM and fresh...