operation supervisor

1 day ago


Kuantan, Pahang, Malaysia Hospitality 360 Sdn Bhd Full time 34,000 - 60,000 per year

Job Overview

The Operations Supervisor at Airbnb is responsible for overseeing the day-to-day operations of the team or function they manage, ensuring smooth, efficient, and high-quality service delivery to both hosts and guests.

Key Responsibilities

Team Leadership & Supervision

  • Lead, motivate, and supervise a team of operations associates or support staff.
  • Monitor team performance and provide constructive feedback to ensure high service standards and operational efficiency.

Guest and Host Support

  • Oversee resolution of escalated guest and host concerns, ensuring swift and effective solutions.
  • Ensure high standards of customer service are met by team members, with a focus on exceeding guest and host expectations.

Team Supervision & Leadership

  • Lead, supervise, and motivate a team of housekeepers or cleaning staff.
  • Train new staff on cleanliness standards, operational procedures, and safety protocols.
  • Conduct regular performance reviews and provide ongoing coaching to enhance team performance.
  • Assign tasks, monitor progress, and ensure timely completion of cleaning assignments in line with check-in/check-out schedules.

Qualifications

Experience:

  • 2+ years of experience in housekeeping, hospitality, or operations management, with at least 1 year in a supervisory or leadership role.
  • Proven experience in team leadership, training, and performance management.
  • Previous experience in a vacation rental, hotel, or hospitality setting is highly preferred.
  • Workplace at Timurbay, Kuantan.
  • Willing to work on Weekends, Overtime and during Public Holidays

Job Type: Full-time

Pay: RM2, RM2,900.00 per month

Benefits:

  • Maternity leave
  • Meal provided
  • Parental leave
  • Professional development

Work Location: In person



  • Kuantan, Pahang, Malaysia KY MAJU MART SDN. Full time 55,000 - 70,000 per year

    Able to work 4 days full day shift and with 2 days (morning or noon shift)We are seeking an experienced Grocery Supervisor to join our team at KY MAJU MART SDN.BHD. in Kuantan, Pahang. This is a full-time role that will be responsible for overseeing the efficient operation of our grocery department, ensuring excellent customer service and driving sales...


  • Kuantan, Pahang, Malaysia KY MAJU MART SDN Full time 30,000 - 60,000 per year

    Able to work 4 days full day shift and with 2 days (morning or noon shift)We are seeking an experienced Grocery Supervisor to join our team at KY MAJU MART SDN.BHD. in Kuantan, Pahang. This is a full-time role that will be responsible for overseeing the efficient operation of our grocery department, ensuring excellent customer service and driving sales...


  • Kuantan, Pahang, Malaysia RM LEOPAD SDN BHD Full time 42,000 per year

    · Instruct workers to improve safety performance in the details of the work the perform.· Make independent judgements about safety issues or problems.· Involve in risk management assessment· Conduct employee training of safety, occupational, health and hazardous waste management.Work in strict co-operation with the Project/Branch Manager to ensure...

  • Retail Supervisor

    3 days ago


    Kuantan, Pahang, Malaysia GMG Full time 40,000 - 60,000 per year

    Join Timberland | Powered by GMGBuilt for the Bold. Lead with Purpose. Shape the Future.At GMG, we do more than retail — we lead with impact. With over 45 years of heritage and 120+ global and homegrown brands under our belt, GMG is one of Asia and the Middle East's most dynamic well-being companies. We proudly represent icons like NIKE, The North Face,...


  • Kuantan, Pahang, Malaysia Winfast Corporation Sdn Bhd Full time 60,000 - 80,000 per year

    Site Supervisor – Logging and PlantationA estate supervisor is responsible for overseeing daily plantation, operation, ensuring optimal productivity, quality, and adherence to agricultural best practices. This role requires strong leadership problem-solving skills and the ability to manage workers effectively.Responsibilities: Supervise and coordinate...


  • Kuantan, Pahang, Malaysia Lee's Fandbee Sdn Bhd Full time 24,000 - 36,000 per year

    a Job Description:Assist in the overall management of outlet retail operations and sales activitiesProvide an excellent customer service and address any queries and complaintsSupport in the monthly sales target and ensure good outlet performanceAssist in managing the (Order, receive, monitor) inventory stocks and stock managementAssist in managing the...


  • Kuantan, Pahang, Malaysia Swang Chai Chuan Sdn Bhd (Mentakab) Full time 12,000 per year

    Fulfilling tasks assigned by a supervisorPerforming clerical dutiesManaging social media accountsEvent handling or planningJob shadowingLearning technical skills related to the industryJob Type: InternshipContract length: 5 monthsPay: RM RM1,000.00 per monthAbility to commute/relocate:Kuantan: Reliably commute or planning to relocate before starting work...

  • F&B Supervisor

    3 days ago


    Kuantan, Pahang, Malaysia The Zenith Hotel Sdn Bhd Full time 40,000 - 80,000 per year

    Job Summary:Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. Promotes the desired work culture around the seven credos (values) which are exceptional service, integrity, teamwork, trust and transparency, quality and standard of excellence, innovation and accountability.Key...


  • Kuantan, Pahang, Malaysia LNT EXPRESS SDN. BHD. Full time 66,000 per year

    Location: Kuantan, PahangEmployment Type: Full-TimeCompany: LNT Express Sdn BhdJob ScopeDeliver and collect parcels within the assigned area according to company Standard Operating Procedures (SOP).Ensure all parcels are delivered safely, on time, and in perfect condition.Communicate with customers to schedule pick-ups and manage transportation fee...


  • Kuantan, Pahang, Malaysia -1dfd-4d26-b2a8-12de81050cbd Full time 20,000 - 40,000 per year

    Job Summary:Suitable for fresh graduates or individuals with no experience who are interested in gaining practical skills in technical work. Assist senior technicians in performing maintenance, repair, and installation tasks.Key Responsibilities:Assist technicians in daily maintenance, service, and repair work.Support equipment installation and testing...