Duty Manager

23 hours ago

Nusajaya, Johor, Malaysia Ramada Meridin by Whndham Full time 30,000 - 60,000 per year

Job Responsibilities :

  • Assisting the Front Office Manager to direct, leads and coordinate overall activities of the Front Office and take over the duties and responsibilities during his/her absence.
  • Be familiar with hotel credit policy and procedures and assist the Front Desk Officer on rebates, allowances, and other billing related problems.
  • Well versed on policies of hotel related to lost and found hotel guests properties.
  • To maintain Guest Satisfaction to the highest standard.
  • Creates a positive and highly motivated working environment that promotes and develop teamwork.
  • Involved in training/coaching for FO staff.
  • Conduct Night Audit Process for hotel.
  • Do any other works necessary for the hotel and/or specific tasks assigned by the superior(s).

Requirement :

  • Previous experience as a Duty Manager in 4 star Hotel and above.
  • Willing to Work on shifts, weekend and Public Holiday.
  • Fluent in Bahasa Malaysia and English, verbal and written are required.
  • Positive attitude and good communication skills.

Job Type: Full-time

Pay: RM3, RM3,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Experience:

  • Duty Manager Front Office: 1 year (Preferred)

Work Location: In person

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