Customer Service Assistant

We're Hiring Join the HMBC Chery Kuching FamilyDelivering Happiness Through People Who CareAt HMBC Chery, we believe every call, message, and smile can create happiness.We're expanding our Customer Care team — and we're looking for two special roles:Customer Service Assistant (Entry Level / Support Role)Your Mission: Be the friendly voice and warm...

 Performs the activities of Customer Service counter. Performing service according to the company's and MRA service standards. Receives walk-in customers and provide the required service and assistance. Promotes store cards and marketing promotions to customers. Provide paging services. Answers telephone calls. Escalate customer...

Key ResponsibilitiesHandle incoming calls, emails, and messages from customers promptly and professionally.Provide accurate information about products, services, and company policies.Record and update customer information and interactions in the system.Assist in resolving customer complaints or issues efficiently and courteously.Coordinate with other...

Customer Support & Inquiry HandlingRespond promptly to customer inquiries through inbound/outbound calls, chats, and emails.Provide accurate information about products, services, installation, billing, and troubleshooting steps.Guide customers on using digital platforms (e.g., MySDEC app, MySRBN subscription and Plug & Play setup).Follow scripts, guidelines,...

About the role Join our dynamic team at DGSOL MARKETING' as a Customer Service professional in our Kuching, Sarawak office. In this full-time position, you will be the primary point of contact for our valued customers, providing exceptional service and support to ensure their complete satisfaction.What you'll be doingRespond to inbound customer messages in...

OverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...

Level Up Your Career Join Our Energetic Team as an Assistant Customer Service Administrator for Gym OperationsAre you a bright, enthusiastic individual with a passion for fitness and delivering exceptional customer service? Do you thrive in a dynamic environment and enjoy making a positive impact on people's day? If so, Level Up Fitness in Kuching, Sarawak...

About the role As a Customer Service Executive at Ghee Hua Co. Sdn. Bhd., you will be the friendly voice that represents our company to our valued customers. In this full-time role based in Kuching, Sarawak, you will be responsible for providing exceptional customer service and support, ensuring our customers' needs are met efficiently and effectively.What...

OverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...

Acts as the primary liaison officer with customers, where all inquiries, complaints, and feedback are directed to you for further action.Responsible for providing clear, complete, and detailed explanations regarding travel packages offered, including travel itineraries, package prices, terms and conditions, and travel procedures that customers must comply...