Senior HR Operations Executive:

3 days ago

Greater Kuala Lumpur, Malaysia Cornerstone Global Partners (CGP Group) Full time 40,000 - 80,000 per year

Cornerstone Global Partners is an award-winning executive search, contingent recruitment, flexible staffing & HR outsourcing firm delivering talent services across SEA. We provide premium human resources and talent services from large multinational corporations to small and medium-sized businesses across mature and emerging markets in Asia. Our team of experts delivers customised talent solutions across multiple functions and industries. Our holistic suite of talent services ensures you have the right talent, in the right roles, aligned with your business goals and culture.

CGP Group operates through 20 offices worldwide including Mainland China, Hong Kong, Singapore, Malaysia, Thailand, Japan, Vietnam, New Zealand, the Middle East, and the United States, and 600+ team members along with our network presence in 40 other countries around the globe.

About the job:

We are looking for a detail-oriented and proactive Senior HR Operations Executive to support our day-to-day HR processes across Singapore and Malaysia. This role involves managing employee enquiries, maintaining HR records, supporting onboarding and offboarding activities, and ensuring compliance with statutory and internal requirements. The ideal candidate is organized, responsive, and capable of handling confidential information with integrity and professionalism.

Responsibilities

1. Employee Support and Enquiries

  • Respond to employee email enquiries related to:
  • Leave entitlement and balance
  • Medical card issuance and claims
  • Salary-related matters
  • System login/access issues
  • CPF contribution and other statutory queries
  • Opting out of Self-Help Groups (SHG)
  • Resignation process and final entitlements
  • Ensure timely and accurate resolution in line with HR policies and statutory requirements.

2. Data Management & Reporting

  • Maintain and update employee records in the HR system.
  • Extract and compile HR reports such as:
  • Candidate placement/management reports
  • Monthly Payroll Report
  • Leave utilization report
  • Support compliance and audit requirements through accurate data handling and record-keeping.

3. Onboarding & Offboarding Administration

  • Prepare and issue employment contracts and related documentation.
  • Ensure completeness and accuracy of contract terms prior to employee start date.
  • Validate resignation letters and confirm last working day, final leave balance, and final pay date.
  • Coordinate with payroll and relevant teams to ensure smooth offboarding.

4. HR Operations & Compliance

  • Ensure compliance with Singapore and Malaysia employment regulations and internal policies.
  • Support HR process and documentation (e.g., SOPs, process flows).
  • Liaise with client or third-party vendors for benefits, medical insurance, or HR related matters.

Qualifications
:

  • Diploma/Degree in Human Resources, Business Administration, or a related discipline.
  • At least 2 years of relevant HR administrative experience.
  • Good knowledge of Singapore and Malaysia employment laws.
  • Strong attention to detail and a high level of accuracy in handling documentation.
  • Proficient in Microsoft Office and HR systems.
  • Strong communication and interpersonal skills; able to handle employee queries professionally and tactfully.
  • Able to manage confidential information with discretion.

What We Offer:

  • Hybrid working arrangement after probation.

If this opportunity excites you, apply today or reach out to us for a confidential discussion.

Cornerstone Global Partners Pte Ltd

UEN: N | EA License No.: 19C9859

Antara Bose
| EA Registration No.: R1440442

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