Feedback Officer

Job DetailsFull TimeShah AlamCustomer ExperienceDiploma or Bachelor's degree in Business Administration, Information Management, Communications, or a related fieldAbout the role?The role supports customer experience (CX) operations by documenting SOPs, maintaining workflows, and ensuring accurate data management. Responsibilities include assisting the...

Document best practices, standard operating procedures (SOPs), and common resolutions.Work with the Complaints Team to refine and update complaint-handling workflows.Maintain version control of procedural documents.Support the Engagement/Survey Team in developing and maintaining online customer satisfaction surveys.Assist the Engagement/Survey Team in...

Deal directly with customers either by telephone, electronically or face to face.Respond promptly to customer inquiries.Handle customer feedbacks, provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information.Process orders, applications and requests from dealers.Managing logistics flow and keep dealers posted on...

Summary:We are offering an opportunity to all fresh graduates and undergrads to intern with us. Talents will be exposed to hands-on experience by working along side with a dynamic and supportive team.Department :Internship - R&D, QAQC, Machineries (CNC)Internship - Costing Division (Accounts Department)Internship - Purchasing DepartmentInternship - Sales...

Job SummaryWe are looking for a Customer Service Assistant who is friendly, confident, and willing to learn. The role involves helping customers with their questions, feedback, or issues through email, social media, or phone. If you enjoy communicating with people and have basic computer skills, this job is a great fit for you.Job DescriptionProvide friendly...

Qualifications :Bachelor's degree in Human Resources, Business Administration, Education, or a related field.2–4 years of experience in training coordination, HR, or learning & development.Strong organizational and multitasking skills.Excellent communication and interpersonal abilities.Proficiency in Microsoft Office Suite and Learning Management Systems...

ResponsibilitiesHandle HR processes including recruitment, onboarding and retention, termination, compensation and benefits, employment contract matters, expatriate's arrangement and employee relations / welfare. (Support On-boarding and Off-boarding matters).Handle monthly local and expatriate payroll processing.Manage and maintain in staff training and...

Key Responsibilities:Manage the employee records, including maintenance of HR files and data accuracy.Conduct recruitment activities, such as job postings, resume screening, scheduling interviews, and reference checks.Coordinate the onboarding process, including new employee orientation, paperwork completion, and orientation activities.Manage the benefits...

Company description: TÜV SÜD PSB previously known as PSB Corporation is a wholly owned subsidiary of TÜV SÜD AG. With a sterling record of over 50 years, TÜV SÜD PSB over the years has worked with companies across sectors to help them achieve business excellence. Today, we are at the forefront of partnering with companies to help them realize their...

The Student Services Admin cum Marketing Officer manages student registration processes, including admissions (MYSPIKE), ZAKAT, and PTPK loan applications, while also supporting marketing and promotional efforts to boost student enrolment. This role blends administrative responsibilities with marketing functions to ensure efficient student services and...