Receptionist (Salon)

Royal Salon is hiring a full-time Receptionist

We're seeking a warm, reliable, and detail-oriented individual to join our front desk team and be the face of our salon.

Key Responsibilities:

• Greet clients warmly and ensure a welcoming atmosphere
• Answer calls, WhatsApp, Social Media (Facebook & Instagram), and respond to messages promptly and professionally
• Manage appointment bookings and update accordingly
• Coordinate with stylists and assistants to ensure smooth daily operations
• Handle customer check-ins, check-outs, and payments
• Manage product sales and inventory tracking at the front desk
• Maintain cleanliness and organization of the reception area
• Assist with daily cash reconciliation and simple record keeping
• Support internal communications and relay updates from management
• Handle parcel receiving and other basic administrative duties

Requirements:

• Minimum SPM or equivalent
• Proficiency in English, Bahasa Malaysia, and Mandarin preferred
• Friendly, professional attitude with excellent communication skills
• Strong sense of responsibility and punctuality
• Able to multitask and remain calm in fast-paced environment
• Familiarity with POS systems is a plus (training provided)
• Willing to work shifts, weekends, and public holidays as needed

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

What We Offer:

• EPF, SOCSO, EIS, PCB
• Annual Leave entitlement
• Year-end Bonus (based on performance)
• Monthly team dinners & regular team building activities
• Free salon services for staff
• Staff product discounts
• Special service and product discounts for immediate family members
• Career growth and internal promotion opportunities
• Incentive and commission schemes
• Supportive and dynamic team environment

Be part of a growing salon group committed to excellence in service and team culture. If you have a passion for customer care and thrive in a stylish and energetic environment, we'd love to meet you

Apply now and grow with Royal Salon