IT Technical Support

We're looking for a passionate and dedicated Technical Support (Japanese Speaker) to join our team in Petaling Jaya, SelangorKey Responsibilities:Delivering top-tier support for complex, show-stopper issues through phone, email, and remote assistance including working with enterprise customers.Commitment to ensuring the success and fulfilment of our global...

Company DescriptionExcel Test Sdn Bhd has been specializing in data recording, monitoring, and alarming products and solutions since 2014. We have provided high-quality assurance for cold-chain monitoring and compliance with food safety litigation to over 1000 companies across various industries. Our solutions help minimize costs while ensuring the best...

TECH SUPPORT L1 / L2 (KL – Selangor | Hybrid/Onsite)Contract: 12+ monthsLanguages Needed:English + MandarinEnglish + JapaneseRole SummaryProvide technical support to enterprise customers for backup, recovery, and data management solutions. Handle troubleshooting, remote diagnostics, and ensure smooth backup operations with strong customer service.Key...

ResponsibilitiesProvide technical support and assistance for the company's .NET-based business applications, including troubleshooting and resolving user-reported issues, application configuration, and customization.Perform routine testing, updates, and maintenance of application features and modules.Work with project teams and business users to understand...

Provide technical assistance and support to customers post-purchase.Diagnose and troubleshoot technical issues related to products and services.Guide customers through step-by-step solutions and provide product knowledge.Collaborate with engineering teams to address complex issues and improve product performance.Document customer interactions and maintain...

Join our dynamic team as a Sr. Technical Support Specialist for the Oil & Gas industry.You will play an important role to:Service CoordinationPlan, schedule, and monitor all service activities, including installation, commissioning, preventive maintenance, and repairs.Assign and coordinate field service engineers based on job requirements, priority, and...

Technical Support Engineer (System Support & Command and Control Centre)Are you ready to kickstart your IT career? Join us as a Technical Support Engineer Intern and gain hands-on experience solving real-world IT challenges in a fast-paced environment.What You'll Do & Learn:Monitor & Maintain Operations – Oversee retail facilities and ensure smooth daily...

About the role We are seeking an enthusiastic personnels to join our growing team at our Malaysia Branch Office, based in Petaling Jaya, Selangor.You will be responsible for providing technical expertise and sales support to our customers, helping them find the right solutions for their needs.What you'll be doingUnderstand customer requirements and provide...

Key ResponsibilitiesYour primary responsibilities, but not limited to:Manage tendering aspects of a large scale, complex, or significant engineering project, to ensure correct estimation for schedule and budgetReceive customers enquiry for bidding, prepare RIF (Request for information) & sketches and communicate with engineering / estimation department to...

Job DescriptionTo support technical engineering enquiriesTo support after sales technical installation, project management, measurements, trainingTo attend client meetings along with solid presentations, product demonstrationsTo represent the company at conferences and events; identify potential sales leadsTo support in marketing activitiesTo perform other...