Assistant, Administration
2 days ago
Responsibilities:
- Working location: Cyberjaya
- Attend to customer feedback and complaints professionally.
- Process applications, renewals, and terminations for season parking holders.
- Handle enquiries or disputes from customers.
- Respond to system alarms/Intercom, equipment faults, or customer complaints.
- Reconcile daily carpark collections and prepare reports for management.
- Ensure compliance with local regulations and standards. Assist in auditing without fail.
- Update databases and filing systems related to carpark operations.
- Ensure clear signage and updated parking information.
- Prepare monthly or ad-hoc management reports.
- Assist with budgeting, procurement, or contract management related to the carpark.
- Undertake duties as assigned or emergency tasks.
- Support department superior, staff and Managers.
- Performing other relevant duties when needed.
Requirements:
- Willing to work on weekend
- SPM/Certificate C&S, M&E Engineering with minimum 2 years working experience or other qualifications with more than 5 years relevant experience.
- Able to communicate with all levels of management; energetic; assertive and able to achieve bottom line result.
- Familiar with carpark management systems and payment platforms is added advantages.
- In the absence of above requirements subject to the management's approval.
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