Chinese Medicine Assistant

2 days ago

Bukit Jalil, Malaysia -8778-4ce2-9552-0d687c7ec620 Full time 24,000 per year

Key Responsibilities (Chinese Medicine Assistant)

Patient Care & Treatment Support

  • Assist Chinese Medicine practitioners in carrying out treatment procedures (e.g. acupuncture setup, cupping, tuina preparations, herbal consultation support) as instructed.
  • Monitor and report patient reactions to treatments such as acupuncture, herbal intake, cupping marks, or tuina discomfort.
  • Maintain accurate patient treatment records and handle patient information confidentially.
  • Demonstrate professionalism, patience, kindness, and cultural respect toward all patients.

Equipment, Herbs & Safety Management

  • Assist with preparation and cleaning of equipment used for acupuncture, moxibustion, cupping, tuina, electro-acupuncture, etc.
  • Support the preparation, packing, dispensing, and proper storage of herbal medicine under practitioner supervision.
  • Report faulty equipment, unsafe tools, or expired herbs, and ensure a clean, safe, and sterile working environment.
  • Comply with safety and hygiene procedures (needle disposal, equipment sterilisation, herbal storage standards).

Service Delivery

  • Attend to patients promptly and assist with pre-consultation checks (e.g., body temperature, basic inquiries, consent form support).
  • Follow treatment schedules, rosters, and clinic protocols strictly.
  • Support reception/front desk duties when needed, including patient registration and appointment management.

Operational Support

  • Accurately record and process treatment charges, herbal sales, and therapy services.
  • Handle all TCM equipment and herbs with care to minimise waste and cost.
  • Ensure clinic cleanliness, equipment organisation, and smooth workflow during operations.

Team & Organizational Support

  • Support ICMC's and IMU Healthcare's vision, mission, and quality standards.
  • Participate in quality assurance programs, reviews, and IMU events or initiatives.
  • Assist the Manager and TCM practitioners with work-related matters when required.

Continuous Learning

  • Attend in-house TCM training sessions, clinical briefings, and CPD activities.
  • Participate in relevant external courses to enhance knowledge in TCM therapies, herbal medicine, and patient care.

Job Types: Full-time, Permanent

Pay: RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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