Current jobs related to Manager, Surveillance - Kuala Lumpur, Kuala Lumpur - AFFIN Group
-
Surveillance Trainee
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia StarDream Ship Management Sdn Bhd Full time 15,000 - 30,000 per yearResponsibilities:Surveillance Trainee will offer security to survey locations by way of Close Circuit Television (CCTV) applications, responsible for the visual security of assigned areas as deemed necessary by the Surveillance Executive/ Surveillance Management. The fundamental role of the Surveillance Trainee will be the protection of company assets...
-
Project Manager- Trade Surveillance
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tentacle Infotech Full time 480,000 - 720,000 per yearProject Manager- Trade SurveillanceMinimum 8 years of experience in IT Project Management, experience in Banking / Financial Services.Hands-on experience managing Trade Surveillance applicationsStrong understanding of application lifecycle management, vendor coordination, and system integrations.Preferably a local candidateCertifications such as PMP,...
-
Surveillance Admin Assistant
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia YC Capital Group of Companies Full time 40,000 - 60,000 per yearJob Summary:The Surveillance Admin Assistant is responsible for supporting the surveillance and operations team in ensuring a safe, secure, and compliant workplace across all F&B outlets. This role involves monitoring CCTV footage, maintaining surveillance records, preparing reports, and assisting in administrative coordination related to safety and incident...
-
Transaction Surveillance Analyst
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeWHO WE ARE:As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time 60,000 - 120,000 per yearDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewAt Citi, we get to connect millions of people across hundreds of...
-
Assistant Manager, FCC Surveillance
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNG Digital Full time 120,000 - 240,000 per yearWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to inspire our talents to grow as leaders and...
-
Manager, Issues Analysis
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bank Negara Malaysia - Professional Career Site Full time 60,000 - 120,000 per yearROLE PURPOSEPosition Bank Negara Malaysia (BNM) as a trusted institution through effective surveillance, narrative shaping, and strategic management of reputational risks
-
Kuala Lumpur, Kuala Lumpur, Malaysia Jobs via eFinancialCareers Full time 120,000 - 240,000 per yearAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Jobs via eFinancialCareers Full time 40,000 - 50,000 per yearAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time 120,000 - 240,000 per yearAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
Manager, Surveillance
2 weeks ago
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.
JOB PURPOSE
To lead the Surveillance team in ensuring post-disbursement customer satisfaction, detecting irregularities in GEB account openings, investigating staff misconduct, and monitoring marketing expenses to uphold compliance with internal policies and regulatory standards.
Customer Call-Back & Satisfaction Monitoring
Check and verify the call-back exercise for newly approved and disbursed GEB customers.
Assess customer satisfaction and detect potential misconduct by credit and sales personnel.
Maintain and report satisfaction ratings and feedback trends to relevant stakeholders.
GEB Account Opening Surveillance
Conduct sample checks on newly opened GEB Current Accounts.
Identify irregularities and enforce rework penalties where applicable.
Provide insights and recommendations to improve account opening processes.
Staff Misconduct Investigation
Undertake investigations into staff misconduct in accordance with Internet Consequence Management guidelines and Bank policies
Document findings and support disciplinary actions where necessary.
Marketing Expense & Inventory Audit
Conduct a minimum of one yearly inspection/audit of Marketing Expenses (ME) accruals and utilisation from Generali.
Perform half-yearly stock counts of gift vouchers/cards and merchandise items.
Ensure proper usage, reconciliation, documentation, and compliance with approved budgets and policies.
Highlight discrepancies and recommend corrective actions.
JOB REQUIREMENTS
Bachelor's degree in Business, Finance, or related field.
Minimum 3 years of experience in banking compliance, audit, or surveillance.
Strong understanding of SME banking operations, onboarding processes, and branch procedures.
Experience in customer due diligence, account opening compliance, and customer monitoring.
Proven experience in investigations and stakeholder management.
