Current jobs related to Customer Service Executive - Petaling Jaya, Selangor - Versa Asia Sdn Bhd

  • Customer Service Executive

    12 hours ago

    Petaling Jaya, Selangor, Malaysia a-ca5c-41f2-9b24-420ab7e84f88 Full time 24,000 - 36,000 per year

    Working Hours:Monday to Friday, 9:00 AM to 6:00 PM. Sometimes might be required to work on Saturday or Sunday to attend events.Position Overview:The Executive, Marketing & Customer Service plays a key role in supporting the company's brand growth, event participation, and customer satisfaction. This role focuses on executing marketing campaigns to drive...

  • Customer Service Executive

    4 days ago

    Petaling Jaya, Selangor, Malaysia Zhao Xi TCM Centre Sdn Bhd Full time 40,000 - 60,000 per year

    About the role As a Customer Service Executive at Zhao Xi TCM Centre Sdn Bhd, you will play a pivotal role in delivering exceptional customer service and supporting the overall sales and administrative operations of the company. This full-time position is based in Petaling Jaya, Selangor, and will involve interacting with both customers and internal...

  • Customer Service Executives

    3 days ago

    Petaling Jaya, Selangor, Malaysia Private Advertiser Full time

    About the role We are an Education company seeking highly motivated and customer-oriented Customer Service Executives to join our dynamic team in Petaling Jaya, Selangor. As a Customer Service Executive, you will be responsible for providing exceptional sales and customer support and delivering a positive experience to our valued clients.Sales & Enrolment:...

  • Customer Service Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Synergy ESCO Malaysia Full time 40,000 - 80,000 per year

    JOB DESCRIPTION: CUSTOMER SERVICE EXECUTIVEOur company is dedicated to providing comprehensive ESG (Environmental, Social, and Governance) solutions. We offer a broad range of services, including energy-saving strategies, renewable energy sources, and advanced digital farming methods. Our mission is to help businesses transition to sustainable operations...

  • customer service executive

    4 days ago

    Petaling Jaya, Selangor, Malaysia ALLIANCE EMPIRE SDN BHD Full time 24,000 - 43,200 per year

    WE ARE HIRING….CUSTOMER SERVICE EXECUTIVE (MALL)ResponsibilitiesProvide excellent service and assistance to shoppers, tenants, and visitors. Act as main point of contact for inquiries, complaints, and general mall information to ensure a positive shopping experience.Greet and assist shoppers courteously and professionally.Handle customer inquiries,...

  • Customer Service Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia BLOOMTHIS FLORA SDN. BHD. Full time 30,000 - 60,000 per year

    SummaryWe are seeking a passionate and driven Customer Experience Executive to be the voice of our brand. You will manage daily interactions with customers across various channels, ensuring they receive exceptional service every step of the way. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and loves building meaningful...

  • Customer Service Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Arvion Services Full time 2,500 - 5,000 per year

    Job Overview:As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product/service information.This is an exciting opportunity for Mandarin speakers to build a rewarding career in customer service.What You Will Do:Handle inbound and outbound calls, emails, and service...

  • Customer Service Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Arvion Services Full time 40,000 - 80,000 per year

    Job Overview: As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product/service information.  This is an exciting opportunity for Mandarin speakers to build a rewarding career in customer service. What You Will Do:Handle inbound and outbound calls, emails, and service...

  • customer service executive

    4 days ago

    Petaling Jaya, Selangor, Malaysia TECHNO MECH (M) SDN BHD Full time 27,600 - 28,800 per year

    Pay: RM2, RM2,400.00 per monthJob description:As a Customer Service - Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The salary range of RM2,300 - RM2,400 is inclusive of basic salary and Other benefits.If this sounds like...

  • Customer Service Executive

    3 days ago

    Petaling Jaya, Selangor, Malaysia Etancy Consultant (M) Sdn Bhd Full time 26,400 - 27,600 per year

    Job description: *CMC INBOUND*As a Customer Service Executive you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The salary range of RM2,200 - RM2,300 is inclusive of basic salary and Other benefits.If this sounds like something you may be a...

Customer Service Executive

2 weeks ago

Petaling Jaya, Selangor, Malaysia Versa Asia Sdn Bhd Full time 30,000 - 45,000 per year

Monitor and adhere to customer service Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)

About the role:

We're looking for an enthusiastic Customer Service Executive with a friendly attitude, excellent communication skills, and a commitment to ensure user satisfaction. Join us & be part of a "Versa-tile", and dynamic team.

The Responsibilities:

  1. Be familiar and up to date on Versa's products to service customers on:

  2. Products/features inquiries

  3. Concerns regarding user onboarding

  4. Queries by utilizing mathematical formulas & calculations to provide accurate explanation

  5. Provide customer service support in daily communication with users via CRM tool (e.g. Zendesk), email, live chat, phone, WhatsApp:

  6. Escalate user cases(tickets) to relevant PICs

  7. Uphold Versa's brand image and voice at all times

  8. Ensure all data and information are in order & stored in confidential/safely

  9. Monitor and adhere to customer service Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)

  10. Update the FAQ (customer knowledge base) sections across all channels

Who we are looking for:

  1. Candidates who:

  2. Have minimum 1 year of Customer Service experience in a similar role

  3. Are fresh graduates and able to work in a fast-paced environment

  4. Proficient in:

  5. Spoken and written English as well as Bahasa Malaysia

  6. Financial matters (i.e: interest rates, calculation on rewards & transaction monitoring)

  7. MS Office and/or Google Suite

  8. Ability to:

  9. Calmly and logically handle situations without emotional stress

  10. Use related CRM tool (e.g Zendesk) would be helpful in this role

Job Types: Full-time, Contract

Contract length: 12 months

Pay: RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Work Location: In person