Sales Advisor

3 days ago

Malaysia Johor SDBA Johor J Sime Darby Full time 40,000 - 60,000 per year

Company :

Sime Darby Beyond Auto Sdn. Bhd.

Job Purpose

  • Sell new vehicles as per targets set and agreed at predetermined profits.

Sales Funnel Management

  • Generate and capture as many leads as possible in the funnel (volume).

  • Convert leads along the funnel to achieve sales targets (efficiency).

  • Capture accurate customer information (transparency).

  • Maintain all records systematically for effective use of the Sales Funnel system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned.

  • Retain and update customer information to ensure customer loyalty and support all CRM initiatives.

  • Ask for referrals for other prospects.

  • Log all prospective buyers including current customers, telephone directories, trade registers, business contacts, personal acquaintances, prospect locators, etc. and other methods recommended by the Sales Supervisor and Branch Manager.

  • Ensure records and systems are maintained and updated as required.

  • Ensure follow-up on any aspect of selling, e.g. post-events, showroom visits, test drives, offers, delivery (3 months, 6 months, etc.) and customer satisfaction surveys.

Sales Process

  • Adhere to the Sales Process.

  • Ensure vehicle is properly prepared for delivery.

  • Follow up on delivery to ensure customers satisfaction.

  • Exercise proper collections on payment and ensure its compliance.

  • Adhere to all relevant government legislations and regulations governing the motor trade.

  • Attend sales training when nominated by Company.

Sales Planning

  • Understand how to penetrate competitor's market.

  • Collaborate with Sales Supervisor or Branch Manager on pricing and discounts in order to maximise returns on sales.

  • Familiarise with every aspect of our range of vehicles / products in order to answer relative questions correctly and keep up-to-date.

  • Fully conversant with Company sales policies and Company sales and servicing policies.

  • Carry out existing laid down company policies.

  • Display highest integrity, exercise initiative, judgement and tact and to conduct you at all times to the complete satisfaction of the Company.

  • Engage in company business only. Not allowed to trade on personal interest.

  • Quickly and efficiently attend to customers and address complaints that may arise from time to time.

  • Perform showroom duty on a specified day according to the roster. Ensure the tidiness and cleanliness of the showroom and the vehicles of the day.

Others

  • Responsibility for Environment, Safety and Health to ensure a safe working environment for all employees, whilst complying with local legal requirements.

  • Promote & sell insurance policy for new cars and other company products made available from time to time.

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