Senior Program Administrator

23 hours ago

Kulim HiTech Park Kedah, Malaysia AURIGHTEC MALAYSIA SDN. BHD. Full time 60,000 - 120,000 per year

Job Summary:

We are seeking a highly skilled and experienced Senior Program Administrator to oversee and coordinate projects within the PCBA (Printed Circuit Board Assembly) manufacturing sector. The ideal candidate will drive efficient project execution, ensuring customer satisfaction while meeting quality, cost, and delivery requirements. This role involves close collaboration with clients, cross-functional teams, and stakeholders to support project success and foster long-term business growth.

Key Responsibilities:

1. Project Management:

  • Lead and manage the end-to-end execution of PCBA manufacturing projects.
  • Ensure project timelines, budgets, and deliverables align with client requirements and internal targets.
  • Coordinate resources, resolve conflicts, and proactively address risks to maintain seamless project operations.
  • Track and report project progress to stakeholders and ensure alignment on key objectives.

2. Client Relationship Management:

  • Act as the primary point of contact for clients, ensuring their needs are understood and met.
  • Build and maintain strong, long-term relationships with clients to drive repeat business and satisfaction.
  • Manage contracts and agreements, ensuring clear terms and efficient execution throughout the project lifecycle.

3. Quality and Delivery Assurance:

  • Monitor production processes to ensure adherence to quality standards and compliance with client specifications.
  • Collaborate with quality teams to address and resolve issues promptly.
  • Drive on-time delivery performance by closely managing schedules and mitigating delays.

4. Cost Control:

  • Oversee project budgets and maintain cost efficiency through effective planning and resource allocation.
  • Monitor key financial metrics, including sales performance, inventory levels, and accounts receivable.
  • Provide accurate forecasts and data to support capacity planning, budgeting, and target setting.

5. Cross-Functional Collaboration:

  • Work closely with production, engineering, supply chain, and quality teams to ensure cohesive project execution.
  • Promote continuous improvement initiatives to optimize processes and enhance operational efficiency.
  • Drive alignment across departments to address challenges and capitalize on opportunities.

6. Compliance and Risk Management:

  • Ensure all project activities comply with industry regulations, client policies, and internal standards.
  • Proactively identify and address potential risks, implementing mitigation strategies where necessary.

Qualifications and Skills:

  1. Education:

  2. Bachelor's degree or higher in Engineering, Business Management, or a related field.

  3. Experience:

  4. Minimum 3-5 years of experience in program or project management within the PCBA or electronics manufacturing industry.

  5. Proven track record of successfully managing large-scale, high-complexity projects.

  6. Skills:

  7. Strong knowledge of PCBA manufacturing processes, quality standards, and supply chain dynamics.

  8. Exceptional leadership and communication skills, with the ability to collaborate effectively across teams and with clients.
  9. Proficient in project management tools and techniques (e.g., Gantt charts, risk analysis, MS Project).
  10. Fluent in English, with additional language skills (e.g., Mandarin or French) being advantageous.

  11. Certifications:

  12. PMP (Project Management Professional) or equivalent certification is highly preferred.

  13. Other Requirements:

  14. Willingness to travel domestically and internationally as needed.

  15. Ability to work under pressure and adapt to a fast-paced manufacturing environment.
  16. Strong problem-solving skills and a continuous improvement mindset.

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