MIS Officer

16 hours ago


Johor Bahru, Johor, Malaysia AIDA MANUFACTURING (ASIA) SDN. BHD. Full time 60,000 - 80,000 per year

Job Responsibilities:

  1. Provide Tier 1 ERP support to end-users, addressing system functionality, access, and data issues.

  2. Manage and track reported system issues and change requests effectively.

  3. Execute routine ERP system administration tasks, including daily APS checks and SyteLine user session monitoring.

  4. Manage ERP user accounts, permissions, and access control settings.

  5. Conduct internal training sessions to educate users on ERP functionalities and best practices.

  6. Facilitate and coordinate User Acceptance Testing (UAT) to ensure customizations meet business requirements.

  7. Develop and maintain user training documentation and functional manuals.

  8. Liaise with vendors to manage and resolve escalated support cases.

  9. Collaborate closely with the Project Manager to ensure seamless system integration and track project progress.

  10. Perform additional duties as assigned to support project initiatives and team goals.

Job Requirements:

  • Bachelor's Degree in Computer Science, Information Systems, or a related field.
  • Minimum 2 years of proven hands-on experience in Information Systems Management, MIS, or system administration.
  • Experience with SAP ERP, Infor SyteLine, and Microsoft SQL Server is highly advantageous.
  • Strong knowledge of database administration, including SQL querying, data integrity checks, backups, and restoration procedures.
  • Ability to work independently, take initiative, and prioritize tasks efficiently.
  • Strong troubleshooting skills and the ability to manage multiple responsibilities in a dynamic environment.
  • Excellent interpersonal and communication skills, with the ability to collaborate effectively across cross-functional teams.

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