front office receptionist

Greet and welcome guests in a friendly and professional mannerEfficiently handle guest check-ins and check-outsRespond to inquiries and address any guest concerns or complaintsCoordinate with other hotel departments to ensure guest needs are metMaintain accurate records and documentationAssist with other front office duties as required

About the role We are seeking a proactive and customer-focused Receptionist to join our growing team at K11 Karaoke in Kuching, Sarawak. In this full-time position, you will be the first point of contact for our valued customers, responsible for providing exceptional customer service and ensuring the smooth running of our operations.What you'll be...

OB DESCRIPTIONManaging the front desk and reception areaAttending to incoming and outgoing callsAttend to walk in clients at the reception areasArranging, sorting, distribution and recording of outgoing, incoming mail and couriersArranging for couriers pickupsAssisting with a variety of administrative tasks – photocopying, binding, filingAssists in general...

Key Responsibilities:Welcome guests warmly upon arrival.Handle check-in and check-out procedures efficiently.Manage reservations, cancellations, and room assignments.Answer phone calls, emails, and guest inquiries professionally.Handle payments and issue receipts accurately.Address guest requests, feedback, or complaints promptly.Maintain the front desk area...

Greet and welcome guests with a friendly and professional mannerHandle guest check-ins and check-outs efficientlyRespond to guest inquiries and address any concerns in a timely mannerAssist with room assignments and monitor room availabilityManage guest reservations and maintain accurate recordsProvide information about the hotel's facilities, services and...

Responsibilities:1. Greet all incoming visitors to ensure a "pleasant experience".2. Keep office organized and straightened throughout the day.3. Answer telephones, screen/direct calls, take messages, and assist callers in a professional and accommodating telephone manner.4. Receive and sort mail/deliveries distribute mail/deliveries.5. Assisting with...

Oversee the daily operations of the front office, ensuring exceptional guest experiences and efficient service deliveryManage and coordinate the front desk team, providing guidance, support and training as neededHandle guest inquiries, concerns and requests in a timely and professional mannerLiaise with other departments to ensure seamless coordination of...

We're Hiring: Executive Secretary to Chief People Officer (CPO)(70% HR • 30% Executive Support • Agile HR Scrum Master)Location: KuchingAre you an aspiringfuture HR leaderwho wants to be at the heart of real transformation — and learnAgile HRdirectly from the C-suite?Do you thrive in fast-paced, collaborative environments where you can influence...

Job ResponsibilitiesOversee the day-to-day operations of the hotel, including front office, housekeeping, food & beverage, maintenance, and guest services.Ensure exceptional guest satisfaction through service excellence and prompt problem resolution.Manage and train department heads and staff to achieve operational efficiency and team morale.Develop and...

Key Responsibilities:Supervise and lead the security team to ensure effective performance, discipline, and adherence to company SOPs.Conduct regular patrols of outlets, hotel areas, SOHO units, carparks, and surrounding premises to deter criminal activity and maintain a strong visible security presence.Monitor and control access of visitors, tenants, staff,...