Customer Service Forwarding Executive

3 days ago

Pasir Gudang, Johor, Malaysia ASIA TRANS SUPPLY CHAIN SDN. BHD. Full time 40,000 - 60,000 per year

Customer Service Forwarding Executive (Import / Export)

Salary discuss depends on experience

Objective: We offer you a valuable opportunity to grow your career with a dynamic and expanding company. At Asia Trans Supply Chain, you will develop your logistics and forwarding skills through hands-on experience and a supportive environment. This position is perfect for individuals who are eager to build their career in import/export and are committed to delivering excellent customer service.

Monday – Friday (8.30am-5.30pm)

Saturday (8.30am – 1.00pm)

Basic Rights: Epf, Sosco, MC, AL, Maternity Leave, PH

Benefits: Overtime claim (OT 1.5x is provided), Medical claim, Alternate Saturday, Annual Review, Performance Bonus

Responsibilities:-

  • Liaise with customer for export / import shipping documents for tracking of shipments.
  • Monitor and arrange for delivery of cargo within specified/requested period.
  • Liaise with all relevant parties for proper documentation and arrangement of shipments and to report any irregularities.
  • Handle and resolve customer complaints / inquiries via mail or phone in a timely.
  • Assist the superior to generate management report whenever required.
  • Coordinating with shipping/warehouse personnel to ensure timely deliveries.
  • Able to coordinate internally and externally on the shipping arrangement, and to ensure. smooth and timely receiving of shipments, arrange pickups and document preparation.

Job Requirements:-

  • Applicants must be willing to work at Pasir Gudang, Johor.
  • Candidate must be responsible concentrate his/ her job to maintain a standard satisfaction level for the customer
  • Ability to work in a team and under pressure.
  • Must has related experience as a CS Forwarding to handle with custom/ port/ container matter
  • Must has logistics background (related to port / container)

Asia Trans Supply Chain Sdn Bhd

Jalan Keluli 12, Pasir Gudang, Johor

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