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Role Overview
As our E-Commerce Specialist, you'll be the go-to person for managing Malaysia and Singapore's leading e-commerce platforms—Shopee, TikTok Shop, Lazada, and PG Mall. You'll also oversee our affiliate programs, ensuring HYGR continues to scale with strong sales performance, optimized campaigns, and customer-first experiences.
Responsibilities
Platform Management
- Manage day-to-day operations of Shopee, TikTok Shop, Lazada, and PG Mall.
- Optimize product listings: titles, keywords, descriptions, images, and SEO.
- Ensure smooth execution of campaigns, flash sales, vouchers, and promotions.
Affiliate & Partnership Growth
- Build, manage, and grow HYGR's affiliate network especially on tiktok.
- Recruit, onboard, and track affiliates/KOLs to drive measurable sales.
- Monitor affiliate campaigns and optimize performance.
Sales & Campaign Performance
- Develop strategies to hit monthly sales and ROI targets.
- Monitor conversion funnels, track KPIs (GMV, CTR, CR, ROI), and provide insights.
- Analyze competitor activities, pricing, and trends to refine strategies.
Customer Engagement & Growth
- Coordinate with Customer Service and Marketing to boost store ratings and reviews.
- Implement initiatives to improve repeat purchases and customer retention.
Cross-Team Collaboration
- Work closely with Content, Marketing, and Operations teams to sync campaigns and stock availability.
- Align promotions with offline channels (Watsons, pushcarts, vending machines).
About HYGR
HYGR is a proudly Malaysian, sustainability-driven personal care brand. We specialize in refillable and eco-friendly products like natural deodorants, lip balms, and sunscreens—empowering 50,000+ people every month to feel naturally confident.
We're looking for a passionate E-Commerce Specialist who can take ownership of our online stores, drive growth across multiple platforms, and build our affiliate ecosystem.
Job Types: Full-time, Permanent
Pay: From RM3,500.00 per month
Benefits:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
