Senior Customer Assistant

Key ResponsibilitiesOperational Human Resources (HR)Manage end-to-end recruitment and onboarding processes for all levels.Administer and process payroll for employees in both Malaysia (KL) and Singapore, including statutory submissions (EPF, SOCSO, EIS, PCB, CPF, etc.).Ensure compliance with Malaysian labor laws, Singapore MOM guidelines, and company...

Working Hours: 8am -7pmWorking Days: Monday - Saturday (5 working days per week)Responsibilities:Handling all inbound call, live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsTo exceed customers expectation in terms of customer service & accurate...

About the teamDoctor Anywhere's Operations team plays a vital role in driving the success of our TPA business. Our scope includes end-to-end claims processing, Letter of Guarantee (LOG) issuance, customer service, business processing, and panel network management. We support both virtual and in-person clinical services, ensuring smooth daily operations and...

About the teamDoctor Anywhere's Operations team plays a vital role in driving the success of our TPA business. Our scope includes end-to-end claims processing, Letter of Guarantee (LOG) issuance, customer service, business processing, and panel network management. We support both virtual and in-person clinical services, ensuring smooth daily operations and...

SUMMARY: First point of contact to our customers, you are required to have an excellent communication and coordination skills to analyse, plan, communicate, execute, and monitor the roadside assistance required by our customers. JOB RESPONSIBILITIES:Attend to incoming and outgoing communications promptly and courteously (telephone, e-mails, messaging...

Key responsibilities:Customer communication: Answer customer inquiries via multiple channels, such as phone, email, live chat, or social media.Issue resolution: Help resolve customer complaints or escalate issues to a senior team member when necessary.Administrative support: Assist the customer service team with administrative duties, including data...

Who are we?A leading global provider of technology-enabled business process outsourcing solutions that provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries.Summary of Responsibilities Handlinginbound calls, email, chat to customer general enquiries, complaints,...

Title: Senior Manager Customer Account ManagementLocation:Petaling Jaya, MY, MYGlobal Business Unit: CGJob Function: SalesRequisition Number: 217291DescriptionJob SummaryLead sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable...

Why Join Us?The objective of our organization has always been to provide each and every client of ours with the best service and therefore, we are continuously looking for suitable candidates that are able to represent our firm to provide our clients with this type of service.We practise a vibrant & energetic office culture. Good performance is always...

About UsRedRadar International is a trusted recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have successfully helped over 5,000 candidates build meaningful careers with reputable employers. In addition to recruitment, we also provide comprehensive HR services, supporting many SME companies in managing and strengthening their human...