Front Office Assistant
2 days ago
Company Description
Loop On Leith George Town Penang Hotel by Compass Hospitality is a trendy, stylish boutique hotel located near George Town, Penang, a UNESCO World Heritage Site. The hotel offers modern, cosy guestrooms with free Wi-Fi and beautifully designed bathrooms, perfect for relaxation.Loop On Leith is the ideal gateway and getaway destination in the vibrant and historic George Town.
Role Description
This is a full-time, on-site role for a Front Office Assistant at Loop On Leith in Georgetown. The Front Office Assistant will be responsible for providing excellent customer service, managing front desk operations, handling guest inquiries, facilitating appointment scheduling, and assisting with administrative tasks. Key duties include answering phone calls, performing clerical tasks, and ensuring a seamless guest experience.
Qualifications
- Minimum SPM /Diploma in any field
- Preferably 1-2 years of experience in a similar role.
- Strong interpersonal skills and professional phone etiquette
- Proficiency in appointment scheduling and administrative assistance
- Competency in clerical skills and general office organization
- Exceptional communication abilities and problem-solving skills
- Experience in the hospitality industry is an advantage
- Ability to work effectively in a team-oriented environment
- Proficiency in spoken and written English is required; additional languages are a plus
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