IT Support Engineer

18 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia CHUNGHWA TELECOM MALAYSIA SDN. BHD. Full time 80,000 - 120,000 per year
Location:

Kuala Lumpur

Industry:

ICT / System Integration / IT Solutions

Job Highlights
  • Hands-on experience in server & virtualization deployment
  • Opportunity to participate in internal and customer projects
  • Involvement in enterprise collaboration software setup (Microsoft, Ragic, etc.)
  • Exposure to system integration and cross-platform implementation
Job Description:

We are seeking an IT Support Engineer who will be responsible for both internal IT support and external project deployment.

This position requires a hands-on individual with solid technical knowledge in server setup, OS/VM deployment, and enterprise applications.

Key Responsibilities:

Internal IT Support

  • Manage and maintain company's internal IT systems, servers, and network.
  • Provide user support for all internal applications (Microsoft 365, Teams, Ragic, etc.).
  • Perform system monitoring, backup, and troubleshooting to ensure IT infrastructure stability.
  • Analyze existing tools or workflows and help consolidate them into specific enterprise platforms for better manageability.
  • Structured data forms or process flows with clear logic to support daily operations.

Project Implementation

  • Perform server installation, configuration, and deployment for customers.
  • Deploy and configure operating systems (Windows / Linux) and virtual environments (VMware / Hyper-V).
  • Install, configure, and test enterprise collaboration systems such as Microsoft Teams, Ragic, and related solutions.
  • Assist project team in system rollout, testing, and technical documentation.
  • Provide on-site or remote support to clients when required.
Requirements:
  • Diploma or Degree in Information Technology, Computer Science, or related field.
  • 1–3 years of experience in IT support, system deployment, or system integration.
  • Knowledge of server setup, networking, and virtualization (VMware / Hyper-V).
  • Familiar with Windows Server and/or Linux OS installation and configuration.
  • Experience with Microsoft 365, Teams, or similar enterprise tools is an advantage.
  • Good problem-solving skills and willingness to learn new technologies.
  • Possess own transport and willing to travel for project assignments when required.
Benefits
  • 5-day work week
  • Project allowance / travel claim
  • Training and certification support
  • Performance bonus
  • Career growth opportunity (System Engineer / Project Engineer path)

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