Technical Business Analyst

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Data Flows Sdn Bhd Full time
Overview

We develop customised, enterprise-grade solutions to empower businesses to effectively communicating and engaging with their customers via their digital channels. We have 2 offices in Malaysia, which is Kuala Lumpur & Kota Kinabalu. We aim to provide top-notch tech solutions with data and strategy to elevate our client's customers' digital experience. We provide the following services to our clients: Technology Consultation, Custom Development, UI/UX Website Development, Mobile Apps Development, DevOps. Learn more about us at our website

Job Responsibilities

Requirement Gathering & Analysis

  • Collaborate with stakeholders to understand business goals, processes, and needs.
  • Act as the primary point of contact with end users to understand their needs, collect and clarify requirements.
  • Translate high-level business objectives into actionable technical specifications.
  • Define and present business/technical process work flow using various diagrams such as flow charts and sequence diagrams to clients and technical team.
  • Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders to prevent misunderstandings and ensure that everyone is on the same page.

Project Planning & Monitoring

  • Define project scope, project deliverables/milestone and timeline.
  • Oversee project activities, monitor progress, and ensure adherence to deadlines.

Solution Design

  • Collaborate with development teams to design solutions that align with business needs.
  • Ensure proposed solutions are feasible and aligned with the organization's technological capabilities. Which includes making decisions about UI/UX, data flow, and integration points.

Testing & Validation

  • Collaborate with the development team to verify the software is functioning according to specifications.
  • Coordinate and Conduct User Acceptance Testing (UAT) with clients.
  • Track, document, and verify bugs or issues and ensure they are resolved before final delivery.

Documentation

  • Create and maintain comprehensive project documentation such as business requirements, functional requirements, process flows, use cases, and test plans.
Job Requirements
  • Diploma or Degree in Computer science or related field.
  • At least 2 years experience in Business Analyst
  • Experience with software development, software testing and issue tracking.
  • Knowledge of Agile or Scrum methodologies is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in cross-functional teams.
  • Knowledge with various programming concepts or technologies such as REST API, Microservices Architecture, Git Flow, MySQL Database, Cloud Infrastructures (AWS/GCP).
  • Fluent in English.
  • Occasional travel may be required to meet with clients, stakeholders, or project teams.
  • Full time position. 9AM to 6PM (Monday to Friday)

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