E-Commerce Operations

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Fridja Full time 60,000 - 72,000 per year

We're a British home appliance brand and Dragon's Den winner with over 15 years in the market, operating across the UK, EU and UAE, with strong partnerships throughout Asia. Our products are sold on major platforms including Amazon, Shopify, eBay and TikTok Shop, and we're proud to have built a loyal customer base and a trusted reputation.

We're currently based long term in Malaysia and looking for our first in-person team member here. You'll work directly with the Founder and support a network of remote and freelance specialists.

This is a varied, hands-on role for someone who enjoys working across different areas of a business. You'll be involved in all aspects of e-commerce: from marketing and content to operations, logistics and data. The goal is to help keep things running smoothly day to day while contributing ideas and support to the wider business.

It's a great opportunity to learn how a successful international e-commerce brand operates behind the scenes.

What You'll Do


• Work directly with the Founder in KLCC, Kuala Lumpur (Mon–Fri), 9-5.


• Support daily e-commerce operations: inbox management, product listings, pricing, promotions and inventory accuracy across Amazon, Shopify, eBay, TikTok Shop and other platforms


• Assist in planning and executing marketing campaigns, from product launches to TikTok Live sessions and special offers


• Contribute to content creation including social media posts, product videos and website updates


• Help coordinate freelancers, suppliers, logistics and operations to keep everything moving


• Track and report on sales performance and marketing results to see what's working and what can be improved


• Carry out competitor and market research to support future plans


• Communicate with the wider international team and keep ongoing projects organised

Who You Are


• Super organised, detail-focused and proactive, with a calm and reliable approach


• Comfortable using digital tools and e-commerce platforms


• Happy working in a hybrid setup, combining in-person collaboration with independent focus time


• Interested in branding, customer experience and learning how online businesses grow


• Positive and dependable, with a genuine interest in learning all aspects of running a small international brand


• Someone who enjoys problem-solving, taking initiative and helping to make things happen

If you'd like to work directly with the founder, get involved in every part of the business and play a key part in a small but growing international brand, we'd love to hear from you.

Let's build something brilliant together.


This position begins as a 3-month freelance contract, after which there is potential to transition into a full-time role.

Salary will be RM 5,000–6,000 per month, based on experience.

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