Field Application Engineer

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Delta Electronics Southeast Asia & Oceania Full time 80,000 - 120,000 per year

As a global leader in power and thermal management solutions, Delta Electronics was founded in 1971 and is headquartered in Taipei, Taiwan with annual revenue exceeding $13 billion. Our wide range of products and solutions cover power supplies, energy management systems, display solutions, and industrial automation products.

We are known for our focus on innovation, sustainability, and energy efficiency. Active investment in research & development, and implementation of cutting-edge technologies ensures our business drives positive environmental impact.

Looking forward to having you join our 85,000 colleagues in building a Smarter and Greener future, Together


We are looking for a Field Application Engineer for Industrial Automation products to support Malaysia partners and customers. The position is based in Kuala Lumpur, Malaysia but may require support customers for IABG products/solutions within Malaysia.

For this role, you will work together with sales in region and connected with SEA FAE team to attend to customer's technical enquiry and product support.

The main responsibilities are:

  • To support our Sales team, Key account customers and channels partners
  • Providing introduction and training to channel partners for IA products/solutions
  • Supporting channel partners with application of all IA products/solutions
  • Reporting periodically to Field Application Team on the status of the assigned activities and potential issues.
  • Conducting benchmarking analysis for IA products/solutions whenever required
  • Reporting technology and feature trends related to IA products/solutions.

Qualifications:

  • Minimum 3 years Automation engineer with Electrical experience
  • Experience in Motion, PLC, Robotics, VFD and SCADA is a plus.
  • Able to read, write and speak in English, Mandarin and Malay.

What will make you successful in this role:

  • Soft skills in customer focus mentality by having listening and communication skills
  • Analytical and logical problem solving skills and not bounded by what deemed as usual.
  • Ability to translate a customer requirement or application into a full automation architecture by integrating available products and sometimes with 3rd party component as a full solution to customer.

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