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Regional Program Manager
2 weeks ago
Get to Know the Team
We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.
Get to Know the Role
You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple segments and countries in Grab Lending with a clear path to become a regional product strategy subject matter expert or a commercial lead in a specific market; if you are passionate about building financial services and seeing your strategies bring tangible impact, this role is for you. You will report directly to the Head of Retail Lending and Lending Strategy with high visibility to key decision makers, and this is an onsite role based in Petaling Jaya.
The Critical Tasks You Will Perform
Assist with Regional Strategy Development
- Define, develop and help refine Lending's overall strategy and goals
- Provide inputs and advise the management team on key issues (e.g. strategic initiatives, business unit level plans, and major investments) based on clear issue framing, systems-level thinking and rigorous analyses.
- Lead assessments and feasibility studies for new product introduction, geographic business growth, commercial ventures and key strategic partnerships
Business monitoring and insights
- Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
- Lead daily monitoring of key lending metrics, highlight areas of strength and improvement and independently guide changes working with the country teams
- Assist Lending leadership in periodic review and reporting of business performance (Exco level, Board level documents)
Business owner support - Driver Lending
- Work with the Driver Lending segment lead to rollout products and partnerships across markets collaborating with country leads and country teams
- Bridge business opportunities with product development with a grasp of business imperatives and a clear understanding of technology and regulatory framework's possibilities and/or limitations.
- Lead and execute key strategic projects, from identifying issues, gathering information from multiple sources, analysing data, and interpreting patterns, and trends with the purpose of generating insights about the market
- Travel once a quarter to support our colleagues across the region
