Retail Department Leader/Department Assistant

3 days ago


Miri, Sarawak, Malaysia KKV SUPPLY CHAIN SDN. BHD. Full time 40,000 - 60,000 per year

Department Leader/Department Assistant (Immediate Hiring)

*The job title is subjected on interview performance/outcome

Department Leader's Job responsibilities

1.Sales Management:

• Follow up the sales turnover indicators set by the store manager,

• Manage staff duty rooster and performance tracking

• Analyse sales data and plan a strategic improvement plan, and pay attention to market

trends of competitive products

2.Operation Management

• Supervise outlet staff to execute front store and storeroom management according to

standards

• Report to store manager if there is emergencies case happen at stores and handle the

incidence flexibly to ensure safe operations of the store.

3.Product Management

• Responsible for daily inventory management and product expiry date management

• Manage product loss according to company standards

• Analyse product category performance to plan improvement plan and increase sales

performance

4.Merchandising /Product Display Management

• Familiar with the display standards of the products, provide guidance and familiar to

merchandising and display system

• Follow VCM diagram to inspect and enhance store display

5.Training Management

• Responsible for conducting service training for the outlet staff

• Manage customer service feedback and provide service guidance to the staffs

• Ensure standardized process of the store operations.

6.Financial Management

• Manage daily cash safety, conduct internal self-examination in the store

• Ensure store financial compliance

7.Employee Management

• Assist in recruitment of outlet staffs.

• Onboarding new outlet staffs

• Provide training to new outlet staffs

• Manage team members well

Department Leader/Department Assistant's s Requirements

• 2-3 years and above of experiences in retail store management are preferred.


• Experience in leading at least 3 store crews and above or in FMCG/Fast retailing company 

• Familiar with the operations of the retail store, merchandising, man power management and

store management.

• Familiar with office software and strong in analytic skill

• Good in communication and coordination, have team spirit and strong in execution ability

• Flexible to follow company's outlet and regional deployment

• Recognize company's corporate culture and values.

• Able to work on weekend/6 working day with rotating shift (3 shifts)

• Willing to travel to Kuala Lumpur for training period.



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