Retail Department Leader/Department Assistant
3 days ago
Department Leader/Department Assistant (Immediate Hiring)
*The job title is subjected on interview performance/outcome
Department Leader's Job responsibilities
1.Sales Management:
• Follow up the sales turnover indicators set by the store manager,
• Manage staff duty rooster and performance tracking
• Analyse sales data and plan a strategic improvement plan, and pay attention to market
trends of competitive products
2.Operation Management
• Supervise outlet staff to execute front store and storeroom management according to
standards
• Report to store manager if there is emergencies case happen at stores and handle the
incidence flexibly to ensure safe operations of the store.
3.Product Management
• Responsible for daily inventory management and product expiry date management
• Manage product loss according to company standards
• Analyse product category performance to plan improvement plan and increase sales
performance
4.Merchandising /Product Display Management
• Familiar with the display standards of the products, provide guidance and familiar to
merchandising and display system
• Follow VCM diagram to inspect and enhance store display
5.Training Management
• Responsible for conducting service training for the outlet staff
• Manage customer service feedback and provide service guidance to the staffs
• Ensure standardized process of the store operations.
6.Financial Management
• Manage daily cash safety, conduct internal self-examination in the store
• Ensure store financial compliance
7.Employee Management
• Assist in recruitment of outlet staffs.
• Onboarding new outlet staffs
• Provide training to new outlet staffs
• Manage team members well
Department Leader/Department Assistant's s Requirements
• 2-3 years and above of experiences in retail store management are preferred.
• Experience in leading at least 3 store crews and above or in FMCG/Fast retailing company
• Familiar with the operations of the retail store, merchandising, man power management and
store management.
• Familiar with office software and strong in analytic skill
• Good in communication and coordination, have team spirit and strong in execution ability
• Flexible to follow company's outlet and regional deployment
• Recognize company's corporate culture and values.
• Able to work on weekend/6 working day with rotating shift (3 shifts)
• Willing to travel to Kuala Lumpur for training period.
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