Junior System Engineer

2 days ago

Bayan Lepas, Penang, Malaysia Mira E Solutions Sdn. Bhd. Full time 30,000 - 60,000 per year
Key Responsibilities
  • Provide first-line technical support for desktops, laptops, printers, mobile devices, and servers.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Assist in installation, configuration, and maintenance of IT systems and equipment.
  • Install, configure, and update operating systems and software.
  • Handle user onboarding/offboarding, including user account setup and access control.
  • Maintain IT asset inventory with proper documentation.
  • Perform basic network troubleshooting and cabling.
  • Escalate complex issues to senior engineers when needed.
  • Ensure all tasks comply with company IT policies and procedures.
  • Occasionally travel to client sites for support activities
Requirements

Education & Experience:

  • Diploma or Certificate in Information Technology, Computer Science, or related fields.
  • Fresh graduates are encouraged to apply.
  • Internship or basic IT support experience is an added advantage.

Technical Skills:

  • Basic knowledge of Windows OS, Microsoft Office, and IT peripherals (PCs, laptops, printers).
  • Familiarity with networking concepts such as IP addressing, LAN/Wi-Fi.
  • Willingness to learn and adapt to new systems and technologies.

Soft Skills:

  • Strong problem-solving and communication skills.
  • Responsible, detail-oriented, and customer-focused.
  • Able to work independently or within a team.

Other Requirements:

  • Own transportation (car preferred) and valid driving license
  • Willing to travel to client locations as required

Language:

  • Proficiency in English and Malay is required
  • Mandarin proficiency is an added advantage to communicate with Mandarin-speaking clients

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