Research Manager

14 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ipsos in Malaysia Full time 120,000 - 240,000 per year

About the Company

The Research Manager is a technical expert who oversees all phases of a marketing research study for assigned Healthcare clients by performing the tasks and activities required for a successful study. These include managing local and regional fieldwork and liaising with local affiliates for the successful completion of regional studies.

About the Role

The Research Manager is responsible for overseeing all phases of marketing research studies for Healthcare clients, ensuring successful completion through effective management and communication.

Responsibilities

  • Assist the Associate Research Director / Director in project management and client servicing for all aspects of our business. This includes generating new client relationships and strategic planning to grow the local healthcare business.
  • Assist in writing proposals and questionnaire design.
  • Participate in client pitches and capabilities meetings as well as sourcing new business through multiple channels.
  • Manage regional projects in terms of fieldwork management, data delivery and generating charts for reports. This entails:
  • Assist in the sending out of regional RFQs and negotiating with local offices on fieldwork.
  • Conduct fieldwork briefing, coordination and monitoring for regional projects.
  • Manage QC process for both fieldwork and data-processing.
  • Conduct and manage resources for checking tables and charting.
  • Ensure fieldwork and data quality for regional projects.
  • Ability to supervise and mentor junior level staff (Senior Researcher and below).
  • Report writing and presentation of findings.

Qualifications

  • Minimum 3-4 years market research experience, especially regional market research experience - Healthcare market research experience is not essential.

Required Skills

  • Excellent client servicing skills, including the ability to communicate confidently with clients (via written, telephone and face to face).
  • Excellent organisational, problem solving and project management skills.
  • Excellent written and verbal communication skills with the ability to effectively interact with internal and external clients.
  • Strong analytical skills.
  • Good presentation skills.
  • Initiative to change and suggest change to help improve how the team and organisation function.

Preferred Skills

  • Healthcare market research experience is not essential.

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