Retail Sales Advisor

3 days ago

Pusat Bandar Damansara Kuala Lumpur, Malaysia Dibea Malaysia Sdn. Bhd. Full time 30,000 - 40,000 per year

POSITION OVERVIEW: Assistant to join our dynamic team. As a Retail Sales Advisor, you will play a crucial role in providing outstanding service to our customers, ensuring a seamless shopping experience, and contributing to the overall success of our store.

STORE LOCATIONS: PAVILION DAMANSARA & IOI DAMANSARA

BRAND: ECOVACS TINECO

KEY RESPONSIBILITIES

  • Customer Service: Greet and assist customers in a friendly and professional manner. Address customer inquiries, provide product information, and help customers find the products they need.
  • Sales and Upselling: Drive sales by actively engaging with customers, recommending products, and promoting special offers or promotions.
  • Product Knowledge: Develop a thorough understanding of our product range, including Tineco and Ecovacs, to effectively communicate product benefits and features to customers.
  • Store Maintenance: Ensure the store is clean, well-organized, and visually appealing. Restock shelves, arrange displays, and maintain an orderly and attractive store environment.
  • Checkout Operations: Operate the cash register, process transactions accurately, and handle cash and card payments. Provide receipts and handle returns or exchanges according to company policies.
  • Inventory Management: Assist with inventory management tasks, including stock counts, replenishment, and reporting discrepancies.
  • Team Collaboration: Work closely with other team members to achieve sales targets, maintain high standards of customer service, and support store operations.
  • Host live streaming sessions: Showcase products, engage audiences, and drive sales.

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