Senior Trainer

11 hours ago


Petaling Jaya, Selangor, Malaysia Eco-Shop Marketing Berhad Full time 60,000 - 120,000 per year

Job Responsibilities

1.Training Needs Analysis/Assessment (TNA) & Program Development:

a. Conduct training needs assessments through surveys, interviews, performance data, and compile the outcome to identify training requirements across the departments.

b. Collaborate with department heads and managers to identify competency/learning gaps and development priorities.

c. Develop annual training plans aligned with organizational goals。

2.Training Design and Delivery:

a. Design, develop, and deliver engaging training programs.

b. Customize training content to meet departmental and organizational needs.

c. Utilise various training techniques and methodologies to cater to different learning styles (classroom, virtual, hybrid).

d. Facilitate training sessions (technical or soft skills), ensuring content is delivered clearly and effectively.

  1. Evaluation and Continuous Improvement:

a. Assess the effectiveness of training programs through feedback, assessments, or performance metrics.

b. Make recommendations for improvements and updates based on evaluation results.

c. Stay updated with the latest learning methodologies, tools, and technologies.

4.Stakeholder Management and Reporting:

a. Liaise with internal stakeholders and external training vendors (if any) to address training-related issues and provide support.

b. Prepare and present training reports, progress updates, and ROI analysis to all relevant stakeholders.

5.Compliance and Best Practices:

a. Ensure training programs comply with relevant regulations, standards, and company policies.

b. Stay updated on industry trends, best practices, and emerging technologies in training and development.

6.Mentoring and Leadership:

a. Guide and mentor junior trainers or facilitators to improve and provide guidance on training practices and techniques.

b. Lead and motivate a team of trainers and support staff, fostering a collaborative work environment.

c.Carry out any other tasks which might be reasonably expected in support of the department.

Education & Qualification


• STPM/Diploma/Bachelor's degree in Human Resources, Education, Business Administration, or a related field.


• Professional certification in Training & Development (e.g., HRDF TTT or equivalent) is an added advantage.

Relevant Experience & Years of Service


• Minimum 5 years hands on experience in a training and facilitation, with at least 2 years in a senior or lead trainer role.


• Proven track record in designing and implementing impactful learning programs.

Technical Skills, Professional Knowledge & Competencies


• Excellent facilitation and presentation skills.


• Strong interpersonal, communication abilities.


• Sound knowledge of adult learning principles and instructional design.


• Creative and innovative approach to training and development.


• Analytical mindset with ability to measure and report training outcomes.


• A matured team-player, resourceful, self-motivated with high integrity.


• Stay agile and demonstrate flexibility in handling multiple tasks.


• Possess a valid driving licence and be willing to travel outstation when required.


• Proficiency in English, Bahasa Malaysia. Mandarin is a plus.



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