Manager Custom, Compliances And Data Quality

2 days ago

Klang, Selangor, Malaysia Toll Group Full time 120,000 - 360,000 per year

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

  • To support and execute all aspects of business process optimisation ensuring a continuous assessment and improvement of productivity and efficiency.
  • Directly manage all Operational Excellence KPIs in TGF branches.
  • Lead and provide guidance to MY customs brokerage team on customs regulatory/trade compliance updates and ensure 100% compliance.
  • Key contact point for all compliance matters and initiatives for Global Forwarding and Global Logistics.
  • Identifies quick wins to remove waste and supports branches and country to execute.
  • Analyses data to identify root causes and baseline data and potential improvement and expected benefits.
  • To liaise with customs department / other agencies directly regards to customs related matters / queries by internal and external customer and revert with appropriate solution. Internal
  • To study and understand the current system / method to use for customs clearance and provide with a recommendation for continues business improvement.
  • To ensure all customs activity (import / export) comply in accordance with company / local / international process and procedure.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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