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Sale Account Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Helios Systems Asia Full time 80,000 - 120,000 per year

Job Description:

Key Responsibilities:

  • Account Management:
  • Serve as the primary point of contact for assigned key accounts.
  • Maintain strong, long-term client relationships.

  • Conduct regular check-ins and business reviews with clients.

  • Sales & Revenue Growth:

  • Meet or exceed sales targets and KPIs.
  • Develop and execute account plans to grow revenue within existing accounts.

  • Identify and pursue upselling and cross-selling opportunities.

  • Customer Satisfaction:

  • Ensure high levels of customer satisfaction and retention.
  • Resolve issues or concerns promptly and effectively.

  • Coordinate with internal teams (e.g., operations, support, finance) to meet client needs.

  • New Business Development:

  • Identify and develop new opportunities within existing accounts.

  • Collaborate with the business development team on new client acquisitions when necessary.

  • Reporting & Forecasting:

  • Maintain accurate records in Sales tracker.
  • Provide regular forecasts, pipeline updates, and performance reports.

  • Analyze account performance and propose corrective actions as needed.

  • Contract & Negotiation:

  • Lead contract renewals and price negotiations.
  • Ensure agreements are aligned with company goals and profit margins.

Qualifications & Skills:

  • Bachelor's degree in Business, Marketing, or related field (not mandatory)
  • 2–3 years of experience in sales or account management
  • Strong communication and interpersonal skills
  • Proven negotiation and closing abilities
  • Ability to work independently and collaboratively
  • Experience in Aviation Sector will be an added Advantage