Account Manager

3 days ago

Klang, Selangor, Malaysia TIMESCONSULT Full time 80,000 - 120,000 per year

The business growth account manager is responsible for driving growth and performance within a portfolio of high-value independent business partners. This role involves providing data-driven, consultative support to help partners achieve their business objectives and navigate complex market dynamics. The consultant acts as a primary liaison, offering expert analysis, personalized guidance, and strategic support to ensure the long-term success and compliance of these independent operations.

Key Responsibilities

  • Consultative Business Support
    : Deliver expert guidance and advisory services to high-value channel partners, assisting them in the development and execution of sound business strategies.
  • Performance Analysis
    : Conduct detailed quantitative and qualitative analysis of business performance data to identify key challenges, root causes of underperformance, and significant growth opportunities.
  • Account Management
    : Manage all aspects of the partner account lifecycle, including goal setting, progress monitoring, and ongoing support to ensure objectives are met and performance is optimized.
  • Relationship Building
    : Cultivate and maintain strong, trusted advisor relationships with channel partners and their leadership through regular communication and participation in industry/corporate events.
  • Strategic Planning
    : Guide partners in creating and refining their business blueprints, applying structured methodologies (e.g., Analyze, Plan, Implement, Monitor) to create tailored strategies and actionable plans.
  • Compliance & Ethics Oversight
    : Monitor partner accounts to ensure adherence to established industry rules of conduct and the company's code of ethics.
  • Cross-functional Collaboration
    : Support and/or lead project-based activities, collaborating with various internal departments (e.g., marketing, sales, product development) to streamline processes and enhance service delivery to partners.
  • Reporting and Forecasting
    : Prepare and present reports on account status, performance metrics, and growth forecasts to both internal stakeholders and external partners.

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