Desktop Support Engineer
21 hours ago
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
Job Description
Provide technical service to end users, 1st level support and resolution for all information technology matters.
Troubleshooting issues related to corporate devices, applications, phones and IT related peripherals.
Manage Mac OS, Windows 10 & 11, Microsoft Office Applications, network connectivity, printer troubleshooting and other standard application support.
Manage email messaging configurations and troubleshooting issues for Outlook or other email services.
Manage desktop hardware troubleshooting and diagnosis, escalation to the manufacturer if necessary.
Performing IT administrative task for new joiners and leavers; setting up the accounts access and devices.
Comprehensive documentation updates of all support cases using the ticketing system and also in the knowledge base.Maintain IT Inventory and asset tagging of IT assets, parts, licenses and hardware.
Knowledgeable on different IT Technologies where continuous learning in the work field is expected.
Maintain a high degree of customer service to all employees, vendors, and clients of the company and adhere to all service management principles.
Ensuring that all cases assigned is resolved within SLA following the case priority.
Adhoc duties as assigned
Requirements
Minimum Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information.
Excellent interpersonal and communication skill.
Experience with basic Mac OS, Microsoft 365 and Google suite, on premise/cloud directory.
A minimum of 2 years of experience working in IT related positions.
A result-oriented and good team player.
1 Year Contract / Possible of conversion to a permanent employment
-
Desktop Technician
3 days ago
Penang, Malaysia Plexus Full time 35,000 - 45,000 per yearPurpose Statement: Desktop Technician 1 is responsible for providing IT support for our internal customers as well as work with other Desktop Technicians and Desktop Admin in the management of site computing equipment, including but not limited to laptops, desktops, thin clients, printers, and computer interfaces to equipment as applicable.Key Job...
-
Desktop Support Specialist 4
7 days ago
Penang, Malaysia Dexcom Full time**Functional Description** Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on...
-
Software Engineer
3 days ago
Penang, Malaysia ThunderSoft Full time 80,000 - 120,000 per yearJob Summary:We are seeking a Software Engineer to join the UKP (Unlock Key Provider) team. This role supports the UKP platform, a critical component in silicon unlocking and validation flow. The engineer will be responsible for bug triage, minor feature development, and operational support of UKP services and tools.Key Responsibilities:• Provide timely bug...
-
Support Engineer
3 days ago
Penang Island, Penang, Malaysia SMART HEALTHS SDN BHD Full time 40,000 - 80,000 per yearWe are looking for a motivated Support Engineer to manage, monitor, maintain, and repair our computer systems, hardware, and peripheral devices.In this role, you will serve as first-level technical support, managing the ticketing system to ensure timely issue resolution and excellent user experience. You will also be responsible for diagnosing and resolving...
-
Senior Staff Software Engineer
3 days ago
Penang, Malaysia Motorola Solutions Full time 120,000 - 240,000 per yearCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination...
-
Technical Support Engineer
3 days ago
Penang, Malaysia Motorola Solutions Full time 40,000 - 80,000 per yearCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination...
-
Technical Support Engineer
3 days ago
Penang, Malaysia Ad Astra Consultants Full time 40,000 - 60,000 per yearAbout the Role:We are looking for aTechnical Support Engineer (AV/VC)to support, configure, and maintain video conferencing and audio-visual systems across our offices. The role involves managing Cisco, Microsoft Teams Rooms, and Poly Endpoints to ensure seamless communication and event execution.Key Responsibilities:Install, configure, and maintain video...
-
Technical Support Engineer
3 days ago
Penang, Malaysia Magic-ray Technology Full time 60,000 - 80,000 per yearResponsibilities:1.Proactively learning about products and technology from the headquarter, understanding end customers' requirements, and being capable of conducting comparisons and effectively approaching customers to provide value-added solutions.Participate in exhibitions and conduct technical presentations for customers and distributors.Participate in...
-
Systems Software Development Engineer
3 days ago
Penang, Malaysia Intel Corporation Full time 90,000 - 120,000 per yearJob Details:Job Description: Designs, develops, integrates, tests, validates, and/or debugs software across multiple layers of the software stack spanning firmware, drivers, operating systems, middleware, frameworks, algorithms, and applications/UI for a specific technology, product/platform, and/or market segment, including the development of software to...
-
Cloud Infrastructure Specialist
21 hours ago
Penang, Malaysia Celestica Full timeReq ID: 121100 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Bayan Lepas City: Penang **General Overview**: Functional Area: Information Technology (ITM) Career Stream: IT Infrastructure (INFR) Role: Specialist (SPE) Job Title: Specialist, IT Infrastructure Job Code: SPE-ITM-INFR Job Level: Level 08 Direct/Indirect Indicator:...