Senior Barista
2 days ago
Key Responsibilities
- Event Support – Assist and participate in brand or promotional events as needed.
- Store Cleanliness Audit – Check and ensure all outlets maintain proper cleanliness and hygiene standards.
- SOP Compliance – Verify that store operations follow the company's Standard Operating Procedures (SOP).
- Quality Assurance Checks – Monitor beverage preparation, equipment handling, and customer service consistency.
- Reporting – Provide feedback and reports on store performance, including any issues or areas for improvement.
- Support During Critical Operations – Step in to assist stores during peak hours, staff shortage, or new store openings.
Expectations
- Have strong knowledge of Quality Assurance (QA) standards and operational procedures.
- Good communication skills with both customers and store teams.
- Proactive and detail-oriented, able to spot issues and suggest improvements.
- Adaptable and reliable, ready to be deployed to different outlets or events as needed.
- Professional attitude and teamwork, representing the brand's values at all times.
Benefits:
● Meal Allowance
● Attendance Allowance
● Training will be provided
● Leave & Medical Benefit
● Uniform provided
Job Type: Full-time
Pay: RM1, RM2,300.00 per month
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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