Admin Assistant

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Responsible in overall coordination of finance management, administration support and provide assistance to Facilities Helpdesk related scope of work.

Finance Management

• To assist Facilities Manager and site team in Project Template preparation, PO issuance, Invoice

issuance and verification including all related processes and procedures between the Client and JLL.

• To ensure that the financial processes are being followed including timely financial reporting submission.
• Responsible in managing JLL vendor management system from proper registration, system update and

regional coordination work.

Administration Support

• To ensure all staff administration related are properly tracked and recorded (attendance, leave, overtime,

etc.)

• To assist the Client in parking management finance administration work and submit relevant reporting.

Helpdesk Administrator Support

• Receive and log complaints with complete details of the service request from the staff
• To create service request/work order and assign the relevant task to the technical team with target completion as per agreed KPI/SLA
• Follow up completion, close the service request/work order and provide updates thru the system
• Communicate back to the staff and provide the update upon completion. Regular updates if the task require longer completion timeline.

Procurement & Vendor Management

• To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI
• To assist the Facilities Manager and ensure vendor procurement processes are in in compliance to both Client and JLL guidelines

Qualifications and Ideal Experiences

Diploma/Degree or equivalent work experience is required.

2 years of experience in related field

Some basic finance and procurement knowledge or experience will be an advantage

Strong customer service attitude and interpersonal skills is required.

Excellent written and verbal communication skills are required.

Proven ability to execute multiple tasks efficiently and effectively.

Proven ability to work effectively in a team environment.

Demonstrated flexibility, organization, and self-motivation.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.