Human Resource Executive

17 hours ago

Kota Kemuning, Malaysia TNT Cleaners Full time

Company Overview

TNT Cleaners is a company specializing in integrated cleaning and maintenance service. In addition, we also have a team specialize in all major and minor cleaning projects for commercial, industrial, residential properties

As Human Resources Executive you will be responsible for:

Recruitment and Hiring: Managing the full recruitment cycle, from identifying staffing needs to onboarding new employees.

Employee Relations: Addressing employee concerns, grievances, and performance management issues.

Training and Development: Developing and implementing training programs to enhance employee skills and performance.

Compensation and Benefits: Managing compensation and benefits programs to attract and retain talent.

Strategic Planning: Partnering with senior management to align HR strategies with overall business objectives.

Performance Management: Implementing performance appraisal systems to assess and improve employee performance.

Employee Engagement: Developing and implementing initiatives to foster a positive and productive work environment.

Administration:

  • Manage general office operations including handling phone calls, emails, and document filing.
  • Monitor and replenish office supplies and stationery. Help organise meetings, company events, and other office activities.
  • Maintain proper filing systems and ensure all documents are up to date.
  • Liaise with outlet supervisors on admin matters when needed.

HR Support:

  • Assist in recruitment: job postings, scheduling interviews, and coordinating with candidates.
  • Maintain and update employee records (e.g. leave, medical, attendance).Prepare HR letters (confirmation, resignation, increment, etc.).
  • Help in onboarding and offboarding processes.Support payroll processing by compiling attendance and leave data.
  • Assist in organizing training, events, and employee engagement activities.

Customer Service Basic Support:

  • Respond to basic customer inquiries via phone, email, or WhatsApp.
  • Follow up with relevant departments to ensure customer concerns are resolved.
  • Help monitor customer feedback forms or online reviews where required.
  • Maintain a polite and professional way when dealing with customers.

Requirements:

  • Minimum Diploma in Business Admin, HR Management, or related field.
  • Atleast 5 years experience in admin or HR support preferred.
  • Basic knowledge of Malaysian labour laws is an advantage.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Good written and spoken English and Bahasa Malaysia.
  • Well-organized, able to multitask, and detail-oriented.
  • Pleasant personality and good interpersonal skills.

Job Type: Full-time

Pay: RM2, RM2,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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