Personal Banker

14 hours ago


Kota Bharu, Kelantan, Malaysia UOB Full time 40,000 - 80,000 per year

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary:
Personal bankers are responsible for developing and managing customer relationships by providing personalized services to meet customers' needs. They act as financial advisors, offering investment advice and insurance solutions. Additionally, they provide assistance in opening accounts, taking deposits, and loaning money.

Responsibilities:

• Maintain positive working relationship with all stakeholders

• Provide quality service to customers within the branch

• Proactively identify cross-selling opportunities within the existing customer base

• Identify potential new customers through various channels of marketing activities

• Develop sales strategies to increase customer acquisition and retention

• Respond promptly to customer queries and resolve issues efficiently

• Manage risk within the scope of authority

• Ensure compliance with all applicable policies and procedures

Qualifications:

• Degree holder in any field

• Strong interpersonal skills and ability to build relationships quickly

• Excellent communication and presentation skills

• Proficient in MS Office applications

• Self-motivated and goal-oriented

• Able to work under pressure and tight deadlines

• Customer-focused mindset

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference



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