Customer Support Specialist

Company DescriptionTeleperformance is a global digital business services company. Our global scale and local presence allow us to support our communities, clients, and the environment positively. We provide the most advanced, digitally-powered business services to help the world's best brands streamline their operations in meaningful and sustainable...

Company DescriptionTeleperformance is a global leader in digital business services, dedicated to supporting communities, clients, and environmental sustainability. Our scalable solutions and local expertise enable us to partner with the world's leading brands. Through advanced, digitally-powered services, we help businesses streamline operations in impactful...

Job DescriptionTo manage and develop relationships with key customers, ensuring their needs are met, identifying new business opportunities, and resolving issues promptly, thereby contributing to customer satisfaction, business growth, and long-term partnerships.Key ResponsibilitiesTo build, maintain, and strengthen long-term relationships with key customers...

RequirementsBachelor's degree or above in Computer Science, Information Technology, or related field, with 2+ years of working experience in the internet, IT, or fintech industry.Hands-on experience in electronic payments, acquiring systems, or e-commerce platforms is highly preferred; software development or integration experience is a plus.Strong...

Now we are looking for a Customer Service cum Sales Support Executive to handle inquiries from social media platform and online leads, follow up with customers, and assist in closing sales.Job Responsibilities:Handle customer inquiries from ads, WhatsApp, and phone calls.Provide product/service information and prepare simple quotations.Follow up with...

Now we are looking for a Customer Service cum Sales Support Executive to handle inquiries from social media platform and online leads, follow up with customers, and assist in closing sales.Job Responsibilities:Handle customer inquiries from ads, WhatsApp, and phone calls.Provide product/service information and prepare simple quotations.Follow up with...

IT SpecialistJob Description:Maintain hardware, software, Wi-Fi, and networks.Provide technical support and troubleshooting for staff regarding computer systems, software and hardware including our branch in SingaporePerform regular security monitoring.Assist with the purchase of new hardware equipment for onboarding new staff and replacing faulty hardware...

Job Scope:Handle inbound calls regarding customer inquiries, complaints, comments, feedback, and issues related to company products.Exceed customer expectations by providing excellent service and accurate information.Work in a team to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLA).Requirements:At least SPM qualification. Compulsory...

IT SpecialistJob Purpose and Scope of PositionResponsible for maintaining our IT systems, supporting users with hardware and software issues and ensuring data and network security.Main task key responsibilities:Maintain hardware, software, Wi-Fi, and networksProvide technical support and troubleshooting for staff regarding computer systems, software and...

Job ResponsibilitiesTo complete, monitor, and coordinate shipment arrangements (import/export) with internal teams and customers.To handle customer complaints and resolve issues promptly.To prepare and send invoices to customers in a timely manner for payment processing.Adhere to customers' standard operating procedures.To manage shipments and respond to...