Customer Success Specialist

Job Overview:We are hiring a Mandarin speaking Customer Success Specialist (CSS) on behalf of our client, a leading global e-commerce brand.In this role, you will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:...

【TPマレーシア】Customer Success Specialist - Japanese speaking

Overview:Respond to customer inquiries via phone and email.Serve as the primary contact for customers on the client's website.Embody the client's values of responsibility, quality, and excellence.RequirementsQualifications:Education: Bachelor's Degree or equivalent; B2 level English proficiency.Experience: Minimum 6 months in customer support; call center...

Respond to customer inquiries via phone and email. Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. RequirementsEducation: Bachelor's Degree or equivalent; B2 level English proficiency. Experience: Minimum 6 months in customer support; call center experience...

Location: George Town, Penang, MalaysiaSalary: RM 2,800 - RM 3,300Language Requirement: English & MandarinWorking Hours: 9am to 6pm or 12pm to 9pmOverview:Respond to customer inquiries via phone and email.Serve as the primary contact for customers on the client's website.Embody the client's values of responsibility, quality, and...

Job ResponsibilityCustomer Support: Provide technical and non-technical support to customers. Communicate fluently in Cantonese, both spoken and written.Support customers via calls, emails, or live chat depending on project needs.Troubleshooting & Solutions: Guide customers through basic device troubleshootingProduct Knowledge: Provide guidance on device...

OverviewAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.QualificationsMinimum 1–2 years of...

Job description:As a Customer Sales Operations Specialist, you will be responsible for interacting with our customer base to maintain and grow customer relationships. It will be necessary for you to collaborate with internal and external stakeholders to ensure market share and sales plan goals are met, while considering Company's best interest. In Order...

Immediate Hiring for CUSTOMER SERVICE SPECIALIST @ GEORGE TOWN PENANGMust be able to speak, read and write in Mandarin or Cantonese (Traditional Chinese) This position will require employees to do permanent night shift Overview of CSS Role:CSS represents the brand, the culture, and the values of the client Your attitude and how you behave will determine how...