L&D Trainer

7 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time 40,000 - 80,000 per year

Job Description

  • Coordinate and execute internal and external learning programs with regional, local trainers

& BPO Trainers

  • Facilitate impactful and targeted training sessions for the organization
  • Manage administrative tasks to ensure smooth execution, follow-up, and consistency of

learning initiatives

  • Assist with assessing training needs and developing yearly training plans for the organization
  • Deploy a wide variety of training solutions and be exposed to training operations on a local

scale

  • Monitor and evaluate training program effectiveness, success, and ROI periodically and

report on them

  • Work with outsourced vendor partners to achieve overall training strategy
  • Work closely with the regional team to ensure training strategy alignment
  • Resolve any specific problems and tailor programs/approach as necessary
  • Maintain a keen understanding of training trends, developments, and best practices
  • Challenge yourself in a diverse and dynamic work environment with frequent cross-

department initiatives

  • Take ownership of local initiatives, communicate requirements and timelines to

stakeholders

Requirements

  • At least a Bachelor's degree from any major
  • At least 5 years of experience in handling end to the end training processes, experience in

handling a customer-facing function training is preferably

  • Ability to communicate and high willingness to collaborate
  • Excellent problem analysis and problem-solving is required

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