Customer Service Support

We're Hiring Join the HMBC Chery Kuching FamilyDelivering Happiness Through People Who CareAt HMBC Chery, we believe every call, message, and smile can create happiness.We're expanding our Customer Care team — and we're looking for two special roles:Customer Service Assistant (Entry Level / Support Role)Your Mission: Be the friendly voice and warm...

About the role Join our dynamic team at DGSOL MARKETING' as a Customer Service professional in our Kuching, Sarawak office. In this full-time position, you will be the primary point of contact for our valued customers, providing exceptional service and support to ensure their complete satisfaction.What you'll be doingRespond to inbound customer messages in...

Customer Support & Inquiry HandlingRespond promptly to customer inquiries through inbound/outbound calls, chats, and emails.Provide accurate information about products, services, installation, billing, and troubleshooting steps.Guide customers on using digital platforms (e.g., MySDEC app, MySRBN subscription and Plug & Play setup).Follow scripts, guidelines,...

About the role As a Customer Service Executive at Ghee Hua Co. Sdn. Bhd., you will be the friendly voice that represents our company to our valued customers. In this full-time role based in Kuching, Sarawak, you will be responsible for providing exceptional customer service and support, ensuring our customers' needs are met efficiently and effectively.What...

Respond to customer inquiries promptly and professionally.Provide product/service information and handle customer complaints.Demonstrate in-depth knowledge of company products and services to effectively address customer questions.Communicate and coordinate with internal teams to ensure smooth operations and customer satisfaction.Follow up with customers to...

OverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...

 Performs the activities of Customer Service counter. Performing service according to the company's and MRA service standards. Receives walk-in customers and provide the required service and assistance. Promotes store cards and marketing promotions to customers. Provide paging services. Answers telephone calls. Escalate customer...

OverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...

Responsibilities:To support the customers for both pre-sales and post-sales matter.To attend to customer's enquiry (Email, Web, Phone, Walk-in, etc.)To prepare quotation for the customerTo process customer's purchase orderTo monitor and liaise with other related departments for timely deliveryTo monitor and follow up for payment and process other payment...

Job Specific Responsibilities:Product consultantSafeguard the shop reputation.To answer phone call from ABO/customer.Back up cashier when necessary.Housekeeping.Assist in functions organized by the Company.Receiving, storing, retrieving and dispatching of goods.Stock replenishment.Assist in PRS repair, replacement & return of products, ABO resignation and...